Referral Coordinator

Full Time
Wellington, FL 33414
Posted
Job description

Job responsibilities will include but not limited to:

  • Obtaining prior authorizations for patient's scheduled procedures.
  • Obtaining authorizations for various biologic medications.
  • Communicating with patients regarding status updates
  • Reaching out to liaisons at specialty pharmacies and or insurances to obtain prior authorization.
  • Maintain ongoing tracking and appropriate documentation on referrals
  • Ensure complete and accurate patient demographic and current insurance information
  • Assist patient with scheduling appointments
  • Review details and expectations about referrals with patients
  • Establish and maintain relationships with identified service providers
  • Responsible for scheduling consultations, diagnostic testing and surgical procedures
  • Responsible to schedule and notify patients of scheduled appointment via mail and phone
  • Ensure that referrals are addressed in a timely manner
  • Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorization
  • Answer phone calls referral related/ pharmacy related and offer assistance to ensure 1st call resolution
  • Works as a liaison in between medical center and patient and sends tasks accordingly
  • Responsible to notify office manager of any issues or concerns from patient and/or insurances
  • Follow up on patient referral inquires not immediately resolved
  • Assists as needed or directed with other department or business needs

Job Type: Part-time

Pay: $16.16 - $19.46 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Wellington, FL 33414: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Insurance verification: 1 year (Required)
  • Medical billing: 1 year (Preferred)

Work Location: In person

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