Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

Camping World & Good Sam is seeking a collaborative, growth-oriented Recruiting Operations Manager to join our Talent team. As the Recruiting Operations Manager you will be responsible for managing and leading the day to day recruiting operations team which focuses on talent acquisition coordination, scheduling, compliance, and background checks. Additionally, you will be the subject matter expert for our Applicant Tracking System, ADP RM and drive ongoing process improvements. You will partner with our various Talent Acquisition vendors such as job boards, assessment partners, and other technology platforms to ensure effective integration and utilization, as well as data integrity and insights. This position will be located in Chicago, IL and will report directly to the Director, Talent Acquisition

Responsibilities:

• Team Leadership: You will own day-to-day recruiting operations as well as drive team priorities across operations, recruiting tools & systems, candidate experience, hiring manager experience and hiring metrics. You will directly manage and develop coordinators.
• Candidate Experience: Alongside the coordination team, you will own and ensure a stellar candidate and internal hiring experience.
• Recruiting Operations: You will identify opportunities for operational improvements across recruiting processes to ensure efficiency and quality to scale (and manage any change/s). You will serve as the subject matter expert for our Applicant Tracking System, ADP RM. You will maintain and develop team documentation including internal processes & onboarding through to hiring manager resources & enablement.
• Vendor Management: You will manage all recruiting systems & vendors (e.g., background checks, I-9, WOTC, Sourcing vendors) including ROI, implementation, optimization and/or configuration.
• Data Analytics & Insights: You will ensure strong data integrity to develop and evolve our recruiting data, reporting, dashboards, metrics and analytics.
• Project Management: Work on special recruiting operation projects (e.g., the development and implementation of a CRM).
• Compliance: You will ensure that Camping World adheres to compliance related to OFCCP, EEOC, ADA, and Affirmative Action planning. You will complete audits to ensure we remain compliant.

Process and Innovation

• Enhance current processes and systems to drive a better candidate and hiring manager experience
• Recommend new tools, processes, and procedures to continually improve our talent acquisition process and compliance
• Execute projects quickly, with strong attention to detail and follow-through

Critical Success Factors:

• Strong analytic skills, data interpretation, reporting, and dashboard creation skills
• Expertise in ADP RM
• Gain trust by creating positive relationships, understanding business objectives, exercising good judgment, and delivering on commitments.
• Effectively manage multiple high-priority tasks and works well under heavy deadline pressure in a fast-paced, high growth environment

• Learn quickly, independently acquire knowledge on new subjects in a short timeframe, know when to ask for help
• Communicate information in a clear and concise manner, orally and in writing, in a style, tone, and manner appropriate for the audience
• Resourceful and energized by new challenges and opportunities

• Perform with the highest degree of integrity and confidentiality
• Collaborative and able to influence across all levels of the organization
• Extremely strong attention to detail

Education and Experience:

• Bachelor's degree and/or minimum 5 years' experience in HR and Talent Acquisition is preferred
• Prior people management experience
• Experience building and scaling programs in a high growth, rapidly adapting, environment
• Prior experience with other Recruiting systems such as LinkedIn Recruiter, Indeed, calendaring tools, Direct Employers
• Experience with Power BI tools for recruiting reporting
• Knowledge of top recruiting tools and systems
• Advanced competency in Microsoft programs (Word, Excel, Power Point) and an HRIS system

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Up to 10% travel required

Full-time associates are offered a comprehensive benefits package including medical, dental, vision, PTO, 401k, and more! Part-time associates are offered access to dental & vision coverage! For more information, please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.