Records Specialist

Full Time
Los Gatos, CA 95032
$24 - $28 an hour
Posted Just posted
Job description

Interested in career in healthcare? Do you want to avoid the smells of hospitals? Are you scared of needles or blood? The GREAT thing is our office has none of those !! The scariest thing you will have to worry about is........DENTAL FLOSS :)

Our position is fulltime Monday -Thursday 8:30am - 5:45 pm

Our current position involves Invisalign Care Triage. Clinical Duties include patient care ( digital photos, flossing, care guidance, instructions). Team player needed to help with sterilization AND scheduling of appointments. You will be BUSY :)

We hire on ATTITUDE not experience. Orthodontic experience not necessary.

Are you looking for a rewarding position with a fast-growing, high-tech, fun group of professionals? Erik Swanson Orthodontics is looking for a few good men and women! We are ADDING not replacing--GROWTH OPPORTUNITY

Are you the type of person or do you know someone that knows how to work hard in a fun environment? Would you like to be mentored by the entire ES Orthodontics team, including Dr. Swanson, and work with the best patients in the area?

Do you have a good understanding of customer service? Would you want to be part of a FAST growing company and be at the leading edge in your profession? It will be the opportunity of a lifetime. You will get to learn orthodontics from the ground up. Plus you will be working with some of the BEST in our profession.

ABOUT THE ROLE

Our Patients come into our office with the goal of feeling more confident and perfecting their smiles. Our Invisalign Coordinator helps patients achieve the smile of their dreams by partnering with our doctor to deliver an exceptional in-clinic experience.

This is an opportunity to make a meaningful impact through digital records acquisition via itero intraoral scanner, digital camera picture taking, and intraoral dental analysis. You will also see patients in the clinic for their preliminary assessment of progress and space analysis.

We will also train you on how to assist the doctor in procedures that help patients progress towards the smile they've always wanted.

HOW YOU'LL HAVE AN IMPACT

  • Provide clinical care to all our existing patients. This included performing procedures independently, such as using an itero intraoral scanner to take images of patients' teeth and taking clinical pictures using cameras to capture images of patients' teeth.
  • Deliver care instructions to ensure patients have a thorough knowledge of their appliances and establish proper expectations for each visit
  • Maintain clinic equipment such as scanners, x-rays, and dental units, export patient scans & x-rays.
  • Send prompt follow-up communication to patients, enter all information timely in our electronic medical records, and schedule patients next visits.
  • Provide a smooth hand-off to our clinical care team so patients have a phenomenal experience.
  • Perform other duties as assigned

WHAT YOU'LL BRING

  • 2-3 years of working experience
  • Must be willing and able to be onsite in clinic each day
  • Must be willing to work Monday – Thursday
  • Typical physical demands, twisting and ability to lift 45 lbs, able to stand for 8 hrs at a time, and coordinate movement of small instruments.
  • You love to collaborate and work with members of different team members jumping in to provide support to members of your team if needed.
  • You lead with empathy, patience and a positive attitude.
  • You are intrinsically motivated to provide the best experience and care to customers, constantly looking for ways to improve processes and drive results.
  • You are adaptable and flexible - excited to work in an environment that is constantly evolving.
  • You are an excellent communicator, regardless of channel (written & verbal) or group of people (both internal and externally.

NICE TO HAVE

  • Prior experience in a dental/orthodontist office assisting medical professionals
  • DA / RDA LICENSURE

WHAT WE'LL BRING

  • Competitive medical + dental coverage
  • Bonus compensation paid monthly

· Benefits including medical, vacation, paid holidays, and 401K

  • Opportunity for growth as the company expands
  • Discounted orthodontic treatment
  • Compensation Range: $24 - $28 per hour plus bonuses

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Los Gatos, CA 95032: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Medical records: 1 year (Preferred)

Work Location: In person

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