Receptionist/Concierge, Senior Living Tuesday to Saturday 9am to 5pm - FT
Job description
Concierge/Front Desk
Senior Living Community
This customer service centered position operates as the telephone, communication, information and referral center for all residents, staff and departments.
Job Duties:
Essential Functions
- Support the mission, vision, and culture of the organization through positive communication.
- Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
- Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
- Able to maintain work pace appropriate to given work load. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
- Answer phones, take message and transfer calls.
- Greet and receive guests in a professional and friendly manner.
- Answer residents’ needs and requests.
- Maintain a daily resident log and resident emergency information.
- Assist with weekly packet.
- Answer emergency responder and fire alarm systems and take appropriate emergency steps.
- Schedule residents’ doctor appointments and activities.
- Make copies.
- Provide information to bookkeeping for billing.
- Give directions and disseminate information as directed.
- Distribute written communiqués.
- Accept and sign for deliveries (mail, prescriptions, etc.).
- Coordinate guest room reservations.
Job Type: Part-time
Pay: From $17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
- Receptionist: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
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