Receptionist/Concierge, Senior Living Tuesday to Saturday 9am to 5pm - FT

Full Time
Encinitas, CA 92024
Posted
Job description

Concierge/Front Desk

Senior Living Community

This customer service centered position operates as the telephone, communication, information and referral center for all residents, staff and departments.

Job Duties:

Essential Functions

  • Support the mission, vision, and culture of the organization through positive communication.
  • Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.
  • Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.
  • Able to maintain work pace appropriate to given work load. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.
  • Answer phones, take message and transfer calls.
  • Greet and receive guests in a professional and friendly manner.
  • Answer residents’ needs and requests.
  • Maintain a daily resident log and resident emergency information.
  • Assist with weekly packet.
  • Answer emergency responder and fire alarm systems and take appropriate emergency steps.
  • Schedule residents’ doctor appointments and activities.
  • Make copies.
  • Provide information to bookkeeping for billing.
  • Give directions and disseminate information as directed.
  • Distribute written communiqués.
  • Accept and sign for deliveries (mail, prescriptions, etc.).
  • Coordinate guest room reservations.

Job Type: Part-time

Pay: From $17.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)
  • Receptionist: 1 year (Preferred)

Language:

  • English (Preferred)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person

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