Job description

Job description

Pennsylvania Adult and Teen Challenge (PAATC) has an opening for a full time receptionist at our main campus in Rehrersburg, PA.

Our organization offers a Christian faith-based, adult, long term program and state licensed clinical short term ,detox and outpatient programming for individuals struggling with addiction.

Summary: Asa receptionist, you will be the first point of contact for our company. Our receptionist's duties include offer administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Essential Duties and Responsibilities:

• Answer, screen, and forward incoming phone calls
• Monitor the front gate and grant access to appropriate visitors
• Greet and welcome guests as soon as they arrive
• Connect visitors to the appropriate person
• Provide basic and accurate information in-person and via phone/email in accordance with HIPPA and EPHI standards
• Maintain office security by following safety procedures and controlling access via the receptionist desk (monitor visitor log book by having visitors sign in and issuing visitor badges)
• Maintain and update organization extension list
• Additional administrative related tasks may be required at supervisor's request

Hours: 40 hours per week. Monday- Friday (8 AM - 4 PM or 9 AM- 5 PM)

Competencies: To perform the job successfully, an individual should demonstrate the following competencies

• Problem solving- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics
• Interpersonal skills-Listens to others without interrupting; keeps emotions under control
• Communication- speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to others
• Written communication- Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; is able to read and interpret written information
• Teamwork- Balances team and individual responsibilities. Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
• Qualifications- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience- One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
• Language skills- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before small outreach groups or employees of organization.
• Reasoning Ability- Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
• Computer skills- To perform this job successfully, an individual should have knowledge of software such as Microsoft word, PowerPoint, Excel, Outlook, Adobe, etc.
• Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and may occasionally be required to occasionally stand and walk. This employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision

PAATC is a parachurch organization, meaning we are supported by the church. Our mission is Christian in nature and we work closely with churches from a variety of denominations. The organization recognizes that employees may hold a wide range of personal beliefs, values and commitments, however the ideal candidate for employment should have an understanding and appreciation for the mission of Teen Challenge.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Rehrersburg, PA 19550: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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