Job description
Cole Park Veterinary Hospital is a well-established, AAHA accredited, small animal hospital in Chapel Hill, NC. We are looking for a veterinary receptionist to join our team. Our hospital boasts an enjoyable working environment with great leadership and excellent support staff. This is a full-time position with a fixed weekday schedule, however rotating Saturday's will be required as well as assisting the kennel for one summer and one winter holiday.
This position provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within the practice software. Escalates complex matters to senior staff.
Candidates must have excellent skills in the following areas: client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital.
Benefits include:
- Medical, Dental, & Vision Insurance
- 401k
- Paid Time Off
- Employee Pet Discounts
- And More
This is an outstanding opportunity to join a hospital with a fun-loving, yet professional, atmosphere. We look forward to hearing from you!
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