At Turf Valley Resort, we pride ourselves on providing a relaxing, peaceful atmosphere to ensure deep relaxation, as well as a peaceful retreat. Our resort offers breathtakingly scenic views of gently waning sunsets, which overlook the pinnacle of our property, as well as our newly renovated and carefully maintained golf courses. Located in Central Maryland, we are a short drive from Baltimore and Washington, DC.

Turf Valley offers an inclusive and diversified work environment that emphasizes teamwork and career growth. We pride ourselves on being a family owned and operated business, and we truly see our employees as an extension of the family. Come join the family and see why 32% of our managers started as hourly employees and 56 % of our employees have been here for 10+ years. Work above par, drive your own cart through life & play the whole 18 holes with us here at Turf Valley Resort.

Duties and Responsibilities:

MORNING RESPONSIBILITIES

• Inventory (check in) recent delivery

  • Compare inventory to invoices

  • Compare invoices to order sheets

• Ensure all requisitions are signed before order is released to department

• Direct billed items- these products are delivered to departments immediately

RECEIVING OF PRODUCT FROM VENDOR

• Make sure product is correct before signing any invoices.

• Ascertain whether meat, seafood and produce are of acceptable quality using extreme care

• Ensure products are carefully documented and guaranteed as fresh and top quality

• Use a scale to weigh meats and seafood

STOCK ROTATION AND PRODUCT STORAGE

• Inventory stock, label and date

• Put away, rotate and move stock as needed

• Maintain the freezer, dry, paper and liquor storage area

  • Neatness and cleanliness

  • Rotation of stock

INCOMING PACKAGES/OUTGOING PACKAGES

• Record and log all packages received from UPS, FedEx, Airborne, etc.

• Ensure signed purchase order form is included and package destination address is written on PO.

• Ensure packages have completed ‘Parcel information sheet” accompanying it, have an account number written, and must be able to refuse to take the package if an account number is not provided and explain why to the guest

CUSTOMER SERVICE

• Excellent written and oral communications skills

• Interact effectively with all departments

• Answer the telephone in a professional manner

• Professionally place calls and orders to vendors (document conversations)

• Resolve customer service issues and seek help from Supervisor if necessary

CLOSING PROCEDURES

• Enter data of requisitions into computers

• Remaining invoices from the “Tray” should be written in the log, divided up by departments, and sorted appropriately

• Complete an entry in the “Nightly Diary” informing the opening staff of events occurring from the previous evening.

• Sweep inside and outside areas of Receiving department and mop floors if time permits

• Locking up duties

  OTHER

  • Self-motivation

  • Organize a set of daily plans

  • Follow safety procedures for lifting heavy items

  • Other duties as assigned

Physical Demands:

• Lifting Up to 150 Pounds

• Bending and Lifting

• Pushing and Pulling Large Items

• Standing for Long Periods of Time

Education and Work Experience:

• High School Diploma

• No experience necessary