Job description

The primary responsibilities of the Receiving Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Duties and Responsibilities

• Unload trucks
• Sort products
• Stock products on shelves
• Ensure aisles are neat and area is clean
• Greet customers and answer their questions
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Process go-backs (stocking returned products back to shelf)
• Assist in departmental resets
• Maintain orderly appearance of register area and supplies stocked
• Use Point-of-Sale interface to lookup, identify and locate products
• Actively participate in daily huddle meetings
• Responsive of safety issues
• Execute the daily operational, day-to-day goals and priorities assigned by store management

Minimum Requirements

The minimum requirements for this position include:

• Previous experience in a retail environment either in marketing, sales, cashier or back office.
• Skills/Knowledge: Knowledge of retail computer systems, electronic cash registers, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Ability to communicate with associates and customers
• Solid team player with excellent interpersonal skills
• Availability to work on Mondays and Thursdays (truck days) and at least one weekend day.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-

task

• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of

the business

Physical Requirements

The minimum physical requirements for this position include:

• Must be able to lift 40-60lbs pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all

functions as set forth.

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