Job description
As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.
Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.
We have more than 11,000 employees around the world, and products available in over 140 countries.
This position is not eligible for Visa Sponsorship.
Under the direction of the Sr. Quality Manager or designee, the Laboratory Services Manager is responsible for the site management of all QC Quality activities at their manufacturing site and possibly other sites that they support. This role provides leadership and guidance to the Laboratory Quality team in the testing and evaluation of dietary supplements and is a member of the factory leadership team.
Responsibilities:
- Manage all laboratory operations in the site’s quality control laboratory
- Support the global stability program. Ensure that all product families and matrices are covered so that the stability program supports our range of products.
- Review OOS and manufacturing investigation reports to determine any corrective and preventive actions that are necessary.
- Provide logistical and resource support in order to meet throughput expectations and customer fill rates. This includes supply and personnel resources as well as direction for prioritization.
- Review end of study and investigation reports for stability studies to determine corrective and preventive actions.
- Oversee any testing or product issues for raw materials and manufactured products that are tested in the laboratory.
- Work with the Sr. Manager and Site Director to create and implement laboratory best practices.
- Provide coverage for the Sr. Quality Managers’ responsibilities in his/her absence.
- Participate is site regulatory audits. Review regulatory and customer audit reports. Implement any corrective and preventive actions necessary in response to audit observations.
- Optimize the testing rationale in the laboratory to optimize throughput while maintaining the correct scheme to ensure the quality and compliance of the product.
- Work with the recruiting and compensation departments to conduct interviews and decide on compensation offers for potential candidates.
- Has ownership of and deploys the quality management systems and test plans as defined by corporate policies and procedures
- Creates and manages a fully functioning control laboratory responsible for chemical analysis of raw materials and bulk dietary supplements following CFR 111 and ISO 17025 requirements.
- Work with raw material/component suppliers, Global Supplier Quality, and Procurement to effectively communicate quality issues and achieve resolution.
- Monitor the performance and competency of Quality staff and provide development as needed.
- Other duties may be assigned as requested.
Experience:
- 10+ years managing QC labs and associates
- Experience with global standard setting a plus
Education, Certification, Licenses & Registrations:
- Bachelor’s degree required.
Skills:
- Ability to lead, train, motivate, and develop successful teams
- Ability to read, analyze, and interpret complex documents.
- Ability to respond effectively to sensitive inquiries or complaints.
- Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
- Effectively communicate and collaborate with associates, management, and cross functional partners.
- Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.).
- Proficient with Microsoft Office (including, Word, Excel, Outlook) and familiarity with basic laboratory record-keeping systems.
- Influencing skills and ability to work effectively on a team.
- Passion to learn and teach and for building capabilities in others.
- Should be an assertive self-starter, who can also consistently display the interpersonal skills of both a strong leader and an effective team player
Expected high performance behaviors:
- Ability to work collaboratively within teams
- Ability to maintain effectiveness during major changes in work tasks or the work environment; adjusting effectively to within new work structures, processes, requirements or cultures
- Continuously look for ways to do things faster and better, while maintaining high quality standards
- Is creative and intellectually curious; tries different and novel ways to solve obstacles
231841
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
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