Job description
Do you want to change the world? We do, too.
SunPower is changing the way our world is powered every day with a passionate and driven team of more than 3,660 full-time employees in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.
Summary of Role:
This position will be responsible for delivering all aspects of the Supplier Quality Assurance function that ranges from supplier audits, product qualification and quality sustaining activities. Focusing on a variety of products for Balance of Systems (inverters plus other electrical and mechanical products), this person will work in a cross-functional team environment and with suppliers to ensure that supplied components will follow new product introduction protocols, improve supplier capability and ensure continuity of supply of high-quality components into the RLC and CVAR business units. In the event of product failures, this position will be responsible in facilitating systematic problem-solving methods to determine the root cause and provide feedback on corrective actions proposed by suppliers.
Essential Duties & Responsibilities:
- Overall in-charge of quality programs for Balance-of-Systems (BOS) products, which include inverters, electrical and mechanical components
- Lead supplier qualification activities together with internal teams in performing QMS and product audits at supplier factory sites
- Lead supplier product qualification plans (PQP) to ensure intensive qualification of products prior to approval for mass production
- Work with Design and Product Engineering to define critical-to-quality process parameters to be monitored at supplier factories
- Support NPI and FAI activities to ensure that suppliers can meet product and field quality requirements
- Assess supplier capabilities and ensure alignment to SunPower’s onboarding requirements for new suppliers
- Review Control Plans, FMEA and Statistical Process Control results of suppliers to ensure alignment to drawings and/or product specifications
- Assess viability and soundness of suppliers’ current protocols and drive improvement actions, as necessary
- Promote problem-solving culture via 8D process
- Work intensively with suppliers in defining root causes of failures through 5Why Analysis, DOEs, fault-tree analysis, etc.
- Define a corrective action plan and validate the effectiveness of such actions in order to prevent recurrence of issues
- Monitor performance of suppliers using key performance indicators and drive improvements in product performance, as necessary
- In the event of failures in the field, interface with Field Quality personnel and escalate technical issues to suppliers using the Non-Conforming Product process
- Serve as key point-of-contact for supplier process and product changes, ensure compliance to PCN and ECR/ECO approval protocols
Minimum Qualifications:
- B.S. degree in Engineering and 5+ years of related experience or M.S. Degree and 3+ years or Ph.D. 2+ years
- OR equivalent combination of education and years of related experience
- Intensive experience in high-volume manufacturing or field applications engineering, preferably dealing with inverter and/or electronic products; at least 5 years of which as a Supplier Quality Engineer
- In-depth experience in Production Part Approval Process (PPAP)
Essential Qualifications:
- Diverse knowledge of multiple manufacturing processes (Surface Mount Technology, semiconductor assembly, electro-mechanical assembly, wiring, etc.)
- Intensive ability in understanding product drawings, specifications and correlating potential product failure modes to product design and manufacturing processes
- Proven ability in leading the resolution of complex product failures through 8D problem-solving
- Familiar with statistical process control and statistical analysis software (JMP, Minitab, etc.)
Preferred Qualifications:
- Some experience in solar field construction
- ASQ Certified Quality Auditor (CQA)
Physical Demands and Working Conditions:
- Able to travel up to 25%
- Able to visit and audit supplier factories domestically and internationally
Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
EOE Minorities/All Genders/Protected Veterans/Disabled
SunPower Supports EEO
Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
NOTICE TO ALL APPLICANTS AND EMPLOYEES
Availability of Affirmative Action Plan for Review
SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.
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