Job description

About Wheel Pros and Driven Lighting Group:

Founded in 1995, Wheel Pros serves over 10,000 retailers with a growing global network of distribution centers spanning across North America, the UK, and Australia. Driven Lighting Group is an expanding responsibility within the Wheel Pros Organization as the largest and most well-respected designer, marketer, influencer, and online retailer of aftermarket automotive lighting products. Today, DLG’s impressive portfolio of high-quality products canvas all categories: complete assemblies, bulbs, off-road and accent lighting, and more! Their extensive product offerings serve a diverse customer base, all of which is fueled by world-class digital marketing and top-notch customer service.

We currently have an exciting opportunity to join the team and grow with Wheel Pros and Driven Lighting Group, the undisputed king in the lighting category.

Job Summary:

As a part of our Warranty Returns Associate team, your role is dedicated to receiving returned items under warranty and determining the best course of action for our valued customers.

Responsibilities:

• Receive and troubleshoot returned items
• Ensure documents are accurate and well-maintained.
• Communicate and ship product back to vendors.
• Determine appropriate action for customer after troubleshooting the product.

Requirements:

• Attention to detail and willingness to learn.
• Basic computer skills.
• Problem solving skills.
• Ability to communicate effectively and appropriately via phone or e-mail.
• Electrical troubleshooting a plus!
• Automotive Electronic experience a plus!

Disclaimer:

We are an E-Verify employer.

If an offer for employment is made, the offer will be contingent on passing a pre-employment background and drug screening.

Wheel Pros is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

The preceding position description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The description, duties, functions, and responsibilities are subject to change at the discretion of Wheel Pros.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Atlanta, GA 30318: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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