About our Company:

Bunkhouse is a hospitality company that believes in inspired design, connection to place, and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including: Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel, Fair Market, and Jo’s Coffee in Austin; Hotel Havana and Ocho in San Antonio; The Phoenix Hotel in San Francisco, California; Hotel San Cristóbal in Baja, Mexico; and Shady Villa Hotel in Salado, Texas.

We're looking for:

The Public Relations & Community Manager is responsible for activating the brand within the communities where Bunkhouse properties live, in addition to working with outsourced PR agencies, pitching to local outlets, and executing on public facing needs. This role includes thinking outside the box, coming up with creative solutions/ideas and generating brand awareness locally, nationally and universally.

The person having this position must have good communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. This role must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

Knowledge, Skills, and Abilities:

• College degree in Public Relations, Marketing or related field
• 3+ years working in Public Relations, preferably in Austin
• Hotel and/or Food & Beverage experience preferred
• Excellent verbal, written, and graphic communication and interpersonal skills
• Ability to prioritize, plan and organize
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Provide clear directions and communication
• Work cohesively with co-workers as part of a team
• Meticulous attention to detail
• Guest-service oriented
• Proactive initiative and flexibility
• Punctual; professional appearance at all times
• Impeccable discretion and confidentiality

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

• Liaise between the Bunkhouse Marketing/Brand team and outsourced PR agency by sending information about upcoming programming, photography, F+B specials, community engagement efforts, etc. for all operating and upcoming projects
• Contribute creative brand activation ideas and stay up to date on industry trends
• Research and identify press opportunities and pitch local community placements for all hotels and F+B outlets
• Organize local efforts and news segments to ensure Bunkhouse properties are top of mind for existing and potential customers
• Create guests lists, alongside PR agency and marketing team for upcoming opening and private event needs
• Manage press inquiries and delegate accordingly
• Create press fact sheets and releases alongside outsourced PR agency
• Develop a network of local news, press, industry and promotional contacts
• Assist with advertising opportunities
• Plan and manage local influencer and press events
• Always ensure open lines of communication with all departments and upper management via email, Basecamp, meetings, etc., to ensure all needs of the hotel are met.
• Maintain a positive relationship with all employees and guests
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor and assist implementing corrective measure when necessary
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
• Maintain a high level of cleanliness and safety in the work area
• Maintain an increased awareness of safety issues throughout the property

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

• The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
• The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311.

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.