High Lakes Health Care, of Praxis Health, is a family of thriving, patient focused clinics, located in the heart of Bend. Our organization was voted the Best Medical Organization in Bend 5 years in a row, through the Source Weekly in 2018, 2019, 2020, 2021 and 2022! We want to add members to our team who will engage with our mission of working toward healthier patients, lower cost healthcare and happier medical teams.

We are looking to add a key player to our team as the Psychiatry Medical Assistant, who will play an integral part in making sure patients get the care they need. We are looking to hire a rock star; someone who learns quickly, works hard, pays attention to detail- and if you’re an overachiever, bonus points! In the Psychiatry MA role, patient care is at the center of all the decisions you make! We expect that the ideal candidate will be eager, professional and represent our providers and our brand with ease as the voice of our clinic. This position is customer service and patient care intensive, so we are searching for someone who is comfortable and willing to make patients or family members feel comfortable over the phone and in person.

If this sounds like you, please reach out and let’s chat! You might be exactly what we’re looking for!

• Must have an aptitude to learn and love to help people
• Must be someone who thrives in a busy, fast-paced environment
• Must have exceptional customer service skills, be highly organized, and detail oriented
• Must have an interest in learning about behavioral, physical and mental issues
• Must have an interest in learning about treatment plans and medications used for treatment

We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY

Benefit Highlights:

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts
• Dental
• No Laboratory Charges for In-House Testing

Schedule: Monday - Friday

Essential Job Functions:

• Greets, screens, schedules and inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence. Answers routine medical administrative inquires and drafts letters for physicians and other clinical staff.
• Fill medications based on provider treatment plan, research outside providers to connect patients
• Assist provider in flow of daily patients, fill out paperwork as needed and work as a team to provide best care to the patients
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Requests, locates, sends and receives patient records.
• Maintains medical appointment schedule for patients.
• Monitors internal communications including but not limited to tasks, emails, newsletters and voice mails.
• Maintains files and assists establishing office systems.
• Assists in the care and maintenance of office equipment.
• Other duties may be assigned.

Education and/or Experience:

• High school diploma or general education degree (GED).
• 1 year customer service experience
• Typing Skills: 35 wpm minimum
• Experience in a medical office setting preferred, but not required.
• CMA, EMT, LPN, Clinical experience preferred, but not required.

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Stress can be triggered by multiple staff demands and deadlines.
• Work is performed in an office environment. Involves frequent contact with staff and patients.