Protocol Subject Matter Expert- Senior

Tridant Solutions is seeking a Protocol Subject Matter- Senior Expert to support our team in El Segundo, California.

***EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD***

Tridant Solutions is a fast-growth and award-winning professional services firm that combines service excellence with operational responsiveness. We are looking for our next key team member who will be a valuable part of our company as we continue to grow and build our organization.

Tridant Solutions is a 2020 INC 5000 Awardee (3 years in a row), woman-owned small business and SBA 8(a) firm poised for continued growth. Review our website (www.tridantsolutions.com) to learn about the types of services we provide, our client base, and exciting programs.

DUTIES:

• Establish plans and shall assign protocol support for Space Systems Command (SSC) events, distinguished visitors, and ceremonies (ex: awards, promotions, retirement ceremonies, courtesy calls, special ceremonies, and social events.)
• Update the appropriate checklists, scripts, and itinerary templates in accordance with the latest instructions, policies, and lessons learned. Distribute these checklists, scripts, and itinerary templates to the appropriate event leads.
• coordinate for each activity to ensure that the manpower and facilities are available at appropriate times
• Implement the latest protocol instructions, policies, and lessons learned prior to and during events, Distinguished Visitors (DVs), and/or ceremonies
• Prepare presentation materials, special reports, and/or papers as requested, and provide the Government with copies of all materials presented at the meetings.
• Lead and supervise the designated protocol team (to include non-protocol office team members) in planning, creating/reviewing scripts and itineraries, and executing these events/DVs/ceremonies
• Notify all stakeholders when protocol documents are updated (e.g., changes to POCs, contact numbers, visit dates) for a specific event, DV, or ceremony
• Lead a “Lessons Learned” debriefing after every event, DV, and ceremony
• Establish, update, maintain, and disseminate training materials to instruct and guide protocol team members and designated SSC POCs on processes for events, DVs, ceremonies (ex: escort training, agenda/itinerary development, customs and courtesies, and any other protocol related processes)
• Establish and continuously maintain ongoing communications with key stakeholder offices that include but are not limited to Space Base Delta 3, CAG, OSI, HO, PA, Base Photo, as well as professional organizations and industries involved in base-wide events.
• Establish relationships and participate in monthly meetings with Protocol Directors/Chiefs at HQ USSF, Space Operations Command (SpOC), and Space Training and Readiness Command (STARCOM). Establish relationships and chair weekly meetings with SLD 30 and SLD 45
• Create, distribute, and maintain an SSC DV Visit Tracker for the SSC Front Office, SSC/CSC, CAG, CCP, PA, and JA. The data for the SSC DV Visit Tracker shall include monthly statistics regarding visits, a weekly listing of scheduled visitors, and the assignment of DVs by the base billeting office according to the SSC/CC’s guidelines

REQUIREMENTS:

• Candidate must have the following protocol expertise:
  • Knowledge of etiquette, military customs, and international protocol as well as an understanding of management techniques to adequately schedule visits through the many organizations assuring the visitor's purpose is accomplished
  • Knowledge of USAF, USSF, and SSC organizational structure, functions, and operations sufficient to adequately brief visiting dignitaries on programs of interest
  • Skill in making oral presentations designed to inform the visitors about the various history and programs underway at SSC
  • Skill in analyzing the results of visits, (e.g., agenda items and/or various activities participation to enhance the overall program).
  • Skill in coordinating the participation of all activities on the base affected by the visit including all tenants and contractors
  • Skill in developing and maintaining effective relationships with representatives of other protocol offices, representatives of other Government agencies, and representatives of foreign governments (e.g., embassies, consulates, and representatives of major private industries)
  • Skill in developing agendas and in setting up itineraries to prepare programs to include guest lists, menus, seating arrangements, etc.

Location:

BENEFITS AND COMPENSATION:

• Salary DOE
• Benefits: Medical, Dental, Vision, Prescriptions, life, accidental death & dismemberment, and long-term disability insurance.
• Access to Employee Assistance Programs (EAPs).
• 401K + 3% matching.
• Educational and training reimbursement eligible.
• Paid time off, including sick pay (2 weeks/year, accruing from the first day of employment)
• Paid federal holidays.
• Opportunities for volunteer and community service projects, and company team events.
• Employment contingent upon successful background check and drug screen.

Tridant Solutions is an equal opportunity employer for all employees and applicants; we prohibit discrimination and harassment of any type on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We celebrate diversity and are committed to creating an inclusive environment where differences are valued and respected for the benefit of our team, our services, and our diverse communities. Part of our mission is to be an equal-opportunity workplace and an affirmative-action employer. Women, minorities, individuals with disabilities, veterans, and intersectional individuals are encouraged to apply.