Property Claims Consultant

Full Time
Dallas, TX 75201
Posted
Job description

Lockton is currently seeking a Property Claims Consultant who will provide technical expertise and advocacy for our clients in the event of a complex first party loss. As a trusted client consultant, you have the ability to oversee the full-length claim process from initiation to closure, through frequent communication and management of expectations amongst the client team, Lockton account team, and carrier partners.


Key Task & Responsibilities

  • Manage first party claims from first notification to settlement that require cradle-grave advocacy
  • Assist internal and external clients with coverage analysis, issues, measurement disputes, and other claim challenges
  • Request and secure advance payments against claim indemnity upon identification
  • Manage relationship between internal and external claim teams over the lifespan of claim
  • Communicate with the Lockton business unit or series on all claim issues including analytics, policy issues, claim development and quantum
  • Assist client with identification and engagement with valued vendor partners that could be needed during the life of the claim. Vendors to include forensics accountants, engineers, or legal partners
  • Participate in new business opportunities, identify cross selling opportunities, and demonstrate Lockton service values to win clients
  • Identify and liaise professionally with carrier partners on claim issues as advocate for client and with thorough knowledge of coverage and claim issues

Competencies

  • Ability to develop a skillset to effectively manage and handle of complex and/or high value first party claims in all industry verticals
  • Experience in the insurance industry with understanding of industry best practices
  • Understanding of insurance industry law and appropriate application in claim scenarios
  • Strong knowledge of and ability to demonstrate and articulate technical expertise of commercial property forms (preferred)
  • Developed analytical and organizational skills with strong attention to detail
  • Professional communication and negotiation skills with the ability to effectively present information to internal teams, clients and/or prospects
  • Completion of insurance specific designations and certifications and/or interest in continuing professional development

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