Job description
Job Summary:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
As a Manager for Strategic Projects at Healogics you will have a part in changing lives every day. You will do this by combining strong data analysis, project management, business, technical and personal leadership skills to lead Healogics’ initiatives within the strategy team.
This role will work cross functionally across the organization and with executives in the business to successfully define processes, execute on projects, and contribute to our key results.
The successful individual will have the ability to communicate well with people in all roles and be able to report status to executive team. This includes facilitating meetings, conflict resolution and influencing others to achieve the common objective. The individual will have the discipline to focus on the small improvements we can make in scheduling, budgeting, reporting and other project management activities while keeping an eye on the big picture and making sure the whole portfolio of projects are progressing according to plan.
This role will lead business analysts and others who contribute toward the successful execution of department strategic projects.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Essential Functions/Responsibilities:
· Direct project resources in a matrixed organization with referential authority to achieve project outcomes. · Manage vendor relationships and consultants as required by different projects. · Lead meetings to facilitate successful outcomes and accelerate project timelines. · Manage inter-project dependencies and risks to create successful outcomes.
Required Education, Experience and Credentials:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
As a Manager for Strategic Projects at Healogics you will have a part in changing lives every day. You will do this by combining strong data analysis, project management, business, technical and personal leadership skills to lead Healogics’ initiatives within the strategy team.
This role will work cross functionally across the organization and with executives in the business to successfully define processes, execute on projects, and contribute to our key results.
The successful individual will have the ability to communicate well with people in all roles and be able to report status to executive team. This includes facilitating meetings, conflict resolution and influencing others to achieve the common objective. The individual will have the discipline to focus on the small improvements we can make in scheduling, budgeting, reporting and other project management activities while keeping an eye on the big picture and making sure the whole portfolio of projects are progressing according to plan.
This role will lead business analysts and others who contribute toward the successful execution of department strategic projects.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Essential Functions/Responsibilities:
- Create Process Excellence in Strategy Team specific initiatives by providing project management leadership to define and execute on critical projects.
- Develop reference material for the organization on key processes and activities.
· Direct project resources in a matrixed organization with referential authority to achieve project outcomes. · Manage vendor relationships and consultants as required by different projects. · Lead meetings to facilitate successful outcomes and accelerate project timelines. · Manage inter-project dependencies and risks to create successful outcomes.
- Manages multiple projects and ongoing operational responsibilities while monitoring, summarizing, communicating, and reporting status.
- Takes projects from original concept through final implementation.
- Develops all aspects of projects, including a detailed project plan, schedule, budget, and value realization plan.
- Responsible for assembling project team, identifying appropriate resources, assigning responsibilities, facilitating team and developing schedule to ensure timely completion of projects.
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate and updated with authorized project changes.
- Utilizing Lean Six Sigma methodologies and analytics, support the analysis, planning, design, implementation, and evaluation of key projects to help the organization achieve its goals.
- Measures project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.
- Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter.
- Acts as a strong leader/facilitator in the development and implementation of work processes with current business units for identifying, sharing, and making recommendations to create and institutionalize operational best practices across the organization. Includes follow-up and tracking procedures to ensure best practices are implemented.
- Identifies new Continuous Improvement and/ or Project Management tools or techniques throughout industry (or independently) and leverages them for adoption by corporate or field partners.
- Trains and mentors team members in areas of expertise to spread knowledge.
- Performs other duties as required.
Required Education, Experience and Credentials:
Required Education: Bachelor’s Degree with Graduate Degree preferred
- Minimum 5 Years’ Experience as Project Manager and/or Business Analyst, healthcare setting preferred
- Expert in Microsoft Excel, PowerPoint
- Proficient in project management software
- Project Management Professional (PMP) Credential preferred
Required Knowledge, Skills and Abilities:
- Winning Attitudes: Leaders on the Strategy team face the reality of each situation and as themselves, “What needs to be true for Healogics and my team to succeed in this situation?” The leader then Owns It, deploys the rest of the attributes listed herein, and takes actions to succeed.
- Effective Communication: Using professional and context-appropriate written, verbal, and non-verbal communication skills, the Strategy team leader effectively communicates to all audiences, at all levels, inside and outside the organization.
- Organization: This role requires dealing with complex projects and relationships. This individual must use effective organization strategies to succeed in the role, and be able to manage multiple projects and demands simultaneously.
- Analytical and problem-solving skills: Leaders on the Strategy team must constantly solve problems with a Winning Attitude. They must therefore be able to independently deploy analytical skills – whether through data analysis or process review – to identify gaps and develop appropriate solutions to those gaps. They must also use their professional judgment and experience to fill holes in their factual knowledge with appropriate assumptions, and work to validate those assumptions (adjusting plans where assumptions prove to be invalid). They must then be decisive, based on their analysis, and drive appropriate change.
- 100% service orientation: We are a support function, and as such our customers are the field organization. The Strategy team leader lives One Healogics, focusing all their energy on serving our team’s customers, seeking to understand their needs and how to best meet those needs in a timely and professional manner.
- Patient-focused: The Strategy team leader lives by the mantra of “Heal More Patients”, ensuring that, within the scope of their function and role, that all appropriate health care resources are used to that end.
- Speak Up: With a Winning Attitude and with effective communication skills, the Strategy team leader tells the truth as they know it, as soon as they know it, always and every time.
- Talent Management: Strategy team leaders are rarely individual contributors. Therefore, a successful leader on the Strategy team must be able to fully describe the needs of their team, and build high performing teams. They must then identify, hire, and train effective team members. If appropriate, they must also Speak Up, and quickly and efficiently performance manage underperforming team members to constantly improve their team. A Strategy team leader will always be accountable for, responsible for, and importantly, evaluated based on the strength and success of their team.
- Work across multiple time horizons: With a Winning Attitude, the incumbent must be able to plan for and execute tactical, operational, and strategic initiatives. The situation – both internal and external to the team – and context for each team is different, and may change from time-to-time, and the Strategy team leader must adopt to that situation and context when planning and executing against these three time horizons.
- Technical skills: The least important of the skills required to be successful as a Strategy team leader, the incumbent must none-the-less be able to demonstrate and deploy the minimum necessary knowledge and experience to meet the essential functions and responsibilities described herein.
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