Program Director - Intellectual Disabilities Division
Full Time
Philadelphia, PA
Posted
Job description
Description/Job Summary:
The RHD Harmony Program Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program regulations. The RHD Harmony Program Director is held accountable for ensuring that the program is managed and held to the highest standards. This includes clinical quality, quality assurance, financial management, funder requirements, recruitment and retention, communications, compliance, revenue cycle, and general program operations. A commitment to the RHD values should be demonstrated as job duties are performed.
Responsibilities/Duties:
Leadership, Staff Management and Organizational Strategy
- Supervises program staff, maintains an organizational culture and services where professionalism, quality care, employee engagement and empowerment, and services that further RHD's values are recognized and rewarded.
- Ensures that the program team is knowledgeable about the corporate strategic and service line operational initiatives and provides an understanding of each initiative and how it relates to directly to their program.
- Develops and monitors program using metrics to ensure quality staff support, oversight, and development throughout the program.
- Oversees and participates in the recruitment, hiring, training, evaluation and disciplinary process for all employees.
- Ensures program is filling staffing vacancies in partnership with the HR Team.
Quality Assurance:
- Collaborate with the Service line Clinical Directors to ensure that services are trauma informed, person centered and ensuring that the recognized best practices, including Evidence Based Practices are implemented.
- Collaborate with the Clinical Quality Team in the implementation of initiatives supporting the related RHD Strategic Objectives and other corporate wide clinical initiatives.
- Ensures that all consumers have current and appropriate ISP’s or treatment plans in place, that their needs are met, and that they are being enabled to experience the highest level of independence and/or recovery possible.
Finance, Development, and Other Operations:
- Works with program team, service coordination team, and revenue cycle team to ensure that all individuals supported have current authorizations and that all services and related notes are entered into the electronic health record timely and according to policy. •Assists in the resolution of outstanding/unpaid services and claims.
- Manages EIM system and serves as a point person for incident management when needed.
- Oversees and authorizes program financial processes, expenditures and transactions, including but not limited to accounts payable, payroll, and consumer funds, to ensure compliance with established policies and procedures.
- Communicate funder/government information to program team to ensure understanding and compliance and attend local funder/government meetings, as requested by Regional Director.
- Monitor and ensure all required, regulatory documentation is complete, accurate and in a timely manner.
Required Experience:
- 3 years experience in a human service agency, which includes the supervision of others, direct service and program planning.
Required Education:
- A Bachelor's degree from an accredited college with a major in human services or business management. Master's degree preferred.
Required Qualifications:
- Knowledge of and compliance with the State Regulations and IDS Guidelines.
- Ability to effectively use computers, pertinent technology, and mobile devices.
- Ability to effectively communicate both verbally and in written form.
- Ability to support and implement RHD values and beliefs.
- Ability to engage clients and staff in effective, therapeutic, and healthy interactions.
- Criminal record clearances, as dictated by the assigned programs.
Program Summary:
RHD Harmony provides community-based living arrangements for individuals who have both intellectual/developmental disabilities (I/DD) and mental health challenges. Harmony focuses on providing specialized supports around the individuals' physical health care needs. Residents are encouraged to function as independently as possible by making decisions and choices regarding activities of daily living and community integrated activities.
“RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate . The City of Philadelphia has issued an Emergency Regulation Governing the Control and Prevention of COVID-19 Mandating Vaccines for Healthcare Workers and In Higher Education, Healthcare, and Related Settings (“Vaccine Mandate Regulation”), which mandates vaccine for healthcare workers and in higher education, healthcare, and related settings. This mandate became Effective on August 16, 2021 and requires Healthcare Workers and certain workers at Healthcare Institutions to be fully vaccinated by October 15, 2021. Fully vaccinated means it has been two weeks since the final dose of vaccine. The regulation does allow individuals to apply to RHD for an exemption based on a sincerely held religious belief that would prohibit vaccination for COVID-19 or because of medical conditions that preclude administration of one of the available vaccines.'
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