Job description
Job Posting Information
Posting Number
PG192879SP
Internal Recruitment
No
Working Title
Program Assistant
Anticipated Hiring Range
$40,134 - $43,000
Work Schedule
Monday-Friday, 8am-5pm; with flexibility. Night and weekends are required as needed for conferences; a combination of on-campus and remote work, depending on business needs. There will be occasional overnight travel.
Job Location
Raleigh, NC
Department
Office of Professional Development
About the Department
The Office of Professional Development (OPD) within Continuing and Professional Education (CPE) reports to the Vice Provost for the NC State Continuing and Lifelong Education (NCSCaLE). OPD is the administrative unit within North Carolina State University with campus-wide and in-house training programs. It is the mission of OPD to develop and present viable continuing education and professional development programs to the business, industrial and governmental communities, professional organizations, and the general public, according to the identified needs and demands of a changing workforce. The OPD staff are located within the McKimmon Conference and Training Center, which provides meeting space and equipment. In conjunction with faculty and academic units, OPD assesses training needs, designs and develops programs and in partnership with the academic units, delivers programs in the McKimmon Center and other locations in North Carolina and nationwide.
Vision:
Positively impact the individuals, organizations, and communities of North Carolina, the nation, and the world through the development and delivery of market-driven continuing and lifelong education programs and services.
Values:
Vision:
Positively impact the individuals, organizations, and communities of North Carolina, the nation, and the world through the development and delivery of market-driven continuing and lifelong education programs and services.
Values:
- Strive for Excellence: We strive for excellence in all we do, including hiring highly-qualified staff, and developing and delivering exceptional programs and services to meet the needs of our clients and partners.
- Embrace Diversity and Inclusion: We champion an inclusive and welcoming work environment that focuses on our employees’ well-being.
- Champion Honesty, Integrity, and Respect: Above all else, our work will be accomplished with the highest level of transparency and professionalism, that is always conducted ethically and with respect for our colleagues, clients and partners.
- Embrace a Culture of Change and Innovation: Leverage partnerships and university (scholarly and research) expertise to make thoughtful, data-informed decisions which enable innovative ideas. We are curious and open-minded; we ask bold questions and try new approaches without fear of failure.
Essential Job Duties
Are you looking for a job with flexibility that provides support for work/life balance? We are seeking a mature professional who enjoys working in a strong team environment. The position is a customer-oriented focus that strives for excellence. The Program Assistant (PA) assists in the planning, organizing, and implementation of registration activities associated with approved programs and events after a program has been approved and a supervisor has established the budgetary and operational parameters.
These responsibilities begin with supervising and conducting the pre-registration process, carry through conducting the on-site registration, and are completed with the preparation of revenue reconciliation, operating cost, and statistical data for the supervisor. Successful initiatives include pursuing payment of outstanding invoices impacted directly on the program’s financial success and developing the registration sites based on the customer’s requirements.
These responsibilities begin with supervising and conducting the pre-registration process, carry through conducting the on-site registration, and are completed with the preparation of revenue reconciliation, operating cost, and statistical data for the supervisor. Successful initiatives include pursuing payment of outstanding invoices impacted directly on the program’s financial success and developing the registration sites based on the customer’s requirements.
The PA handles multiple programs simultaneously, all in different stages of their development, and spread across a variety of industry specialties. The PA must demonstrate outstanding public relations and time management skills, cost control acumen, proficiency in a wide range of computer software programs, and a basic familiarity with industry-specific terminologies.
Other Responsibilities
- Creating name tags, tent cards, assembling binders, creating certificates, and obtaining and distributing course materials.
- Attend client/staff/planning meetings; may participate on program committees.
Qualifications
Minimum Experience/Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Other Required Qualifications
- A high degree of initiative and the aptitude to work independently.
- Thorough knowledge of program procedures and practices.
- Excellent oral communication and composition skills, and a high comfort level in dealing directly with people across a wide spectrum of career fields and intellectual acumen.
- Ability to grasp the impact of operating costs on the program’s profit margin and viability.
- Strong multi-tasking, prioritizing, and organizational skills necessary to plan and implement a high volume of registrations for meetings and conferences.
- Ability and willingness to adapt to work schedule changes.
- Ability to exercise good judgment in resolving problems and making decisions based on an analytical assessment of program content, University or departmental policies, or own mature discretion.
- Ability to work quickly with outstanding attention to the accuracy of details.
- High level of computer literacy
- Willingness and ability to stand for extended periods and to lift bulky materials.
Preferred Qualifications
- Associate’s degree or Bachelor’s in a related field.
- Previous experience in event planning and coordination.
- Previous experience in a registration database
- Organizational and attention to details
- Time management
- Excel, Microsoft Word, Google Suite
Required License or Certification
N/A
Valid NC Driver's License required
No
Commercial Driver's License Required?
No
Recruitment Dates and Special Instructions
Job Open Date
12/08/2022
Earliest Close Date- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
12/15/2022
Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume.”
Special Instructions
Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.
Position Details
Position Number
00109460
Position Type
SHRA
Position Classification Band Title
Administrative Support Specialist
Position Classification Band Level
Journey
Position Classification Salary Range
$31,200 - $53,083
Salary Grade Equivalency
GN06
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Time Limited Position
No
Time-Limited Appointment Length (if applicable)
Is this position partially or fully funded on ARRA stimulus monies?
No
Department Id
096001 - Office of Prof Development
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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