What You’ll Do

If you want to help people at imminent risk of losing their homes, you could be a great Program Assistant with HELP USA’s Homebase program and play a key role in delivery of a comprehensive, community-based homelessness prevention program. You’ll report to the Executive Director and help ensure the program runs smoothly by providing administrative support to and working closely with the Executive Director and Assistant Program Director as well as others on the team.

Your responsibilities will include:

• Tracking program enrollment data and case closures, ensuring that new enrollments are appropriately identified and categorized in the database.

• Providing support for ongoing and special projects and preparing required weekly and monthly program reports.

• Supporting Financial Assistance Requests (FARs) by processing check requests, entering approvals in the database, updating the FAR status spreadsheet, securing checks in the on-site safe, and maintaining a log for signing checks in and out.

• Interfacing with HELP’s Central Office regarding processing and payment of FARs, in absence of the Document Specialist.

• Answering phones and scheduling meetings, trainings, and interviews.

• Coordinating volunteer and student intern schedules.

• Providing backup to the Business Manager for new hire paperwork, payroll, petty cash, and maintenance of program inventory.

• Assisting with creation of promotional materials, outreach letters, and other informational mailings.

• Assisting with creation, editing, and dissemination of program forms.

• Scheduling events and participating in program outreach efforts to community-based organizations in order to increase program enrollment.

You’re a great fit for this role if you have:

• High School Diploma or equivalent (with a higher education level even better).

• At least 3 years’ experience working in a not-for-profit organization.

• Excellent organizational and time management skills to enable successful management of multiple tasks in a timely manner in a fast paced and demanding environment.

• Ability to take the initiative, be dependable and resourceful, and pay keen attention to detail.

• Tech savvy and experience with data collection, tracking, and reporting.

• Strong verbal, writing, and negotiation skills.

It would be helpful (but not required) if you have:

• Valid US driver's license.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision, with an option that covers entire family with NO employee contribution

• Generous Paid Time Off!

• 401k with Company contribution even if employee doesn't contribute

• And More!

Compensation: $20.20 - $20.68 hourly

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug Free Workplace.