Program Assistant

Full Time
Fort Worth, TX 76111
Posted
Job description
WHO WE ARE:
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at the AIDS Outreach Center!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, the Aids Outreach Center (AOC) is the place for you!

STILL INTERESTED? Please continue!

YOUR CONTRIBUTION TO OUR SUCCESS!:
Job Description
Seeking a self-starter for a dynamic, community-based program. Must have sensitivity to diverse populations, a willingness to work hard, and excellent customer interactive skills. Bilingual English-Spanish preferred.

General Duties
Works as part of a team, providing administrative support to the Director of Community Health.
Generates and prepares data, program and reports.
Assists with quality assurance chart reviews and other quality assurance activities.
Maintains client charts, charting system, reports, spreadsheets and other necessary program documentation.
Follows agency, program and all applicable procedures and policies, including safety regulations and guidelines.

Transgender Hormone Therapy Clinic
Coordinates a part-time transgender hormone replacement therapy program.
Recruits participants for the clinic and other programs through a variety of outreach activities.
Works with the nurse practitioner (provider) and sets clinic schedules and conducts clinic activities.
Conducts oneself professionally and in a culturally sensitive manner at all times.
Provides trans clinic intake with each client, including obtaining medical, sexual, and other information and explaining the different aspects of the trans program.
Establishes, tracks, and maintains clinic client appointments and communication.
Submits and tracks lab requisitions prior to each trans clinic day.
Inventories and tracks clinical supplies.
Prepares clinic charts with labs and any necessary documentation for clinic days.
Greets clinic clients and updates client information upon their arrival or call.
Conducts pre-exam patient vitals to ensure nurse practitioner sees clients on time.
Provides education regarding medication dosing, administration, and side effects.
Liaises communication between client and nurse practitioner, as needed.
Transmits prescriptions and refills to pharmacies as directed by nurse practitioner.
Troubleshoots pharmacy issues on behalf of clients regarding dosing or other medication questions.
Provides clients with information on gender marker services.
Maintains trans program clinic charts for client follow-up.
Follows best gender care best practices and manages patient situations.
Troubleshoots lab, e-prescription, and other service issues, etc., as needed.
Performs other duties as required.

Programmatic
Conducts outreach and HIV/STI testing in a variety of settings.
Tracks, monitors, and maintains essential supplies and services.
Work with different databases.
Provides programmatic support to the Community Health Team.
Assembles, prepares, and delivers blood and other specimens, as needed.
Drives mobile testing unit, as needed.
Provides client phone consultation as needed.
Assists with training new testing staff on testing documentation, specimen collection procedures and lab processes.
Attends department, agency, and other meetings, as required.
May be called on to assist with ordering STD medications monthly from state health department, inventory and track clinical supplies and medication supplies, and report monthly inventory of clinical supplies via a state health department database.
Fulfills all other tasks as assigned.

Qualifications
Bilingual English/Spanish and some college education preferred.
Experience working with diverse populations. Demonstrate sensitivity to and interact with clients from the LGBTQ+ community and communities of color.
Valid driver’s license, own vehicle and vehicle insurance or similar.
Willing to learn all facets of the position on the job or through other means, as available.
Able to work Monday through Friday and some Saturdays.
Lifting Requirements: At least 20-50 pounds
Job Type: Full-time
Salary: from $22.00 per hour

We at AOC/AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

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