Program Administration Manager II-Hawthorne, NY Clinic

COVID vaccine will be required unless medical / religious exemption. Salary $65k-$80k negotiable based on experience.

This Program Administration Manager II will be responsible for:

• Collaborates with Senior Management to plan and implement program goals and objectives of Boston Children?s Health Physicians to provide patient satisfaction.
• Provides budget proposals and establishes a budget control system for expenditures in accordance with budget allocations.
• Business change management, including business process redesign, training, and SOPs.
• Manages project scope and timeline through formal change management processes, and project issues and risks through standard issue/risk process.
• Contributes to the hiring process by selecting and training staff on department operations, goals and objectives.
• Responsible for evaluating the effectiveness and efficiency of staff by organizing annual reviews.
• Performs need assessments, evaluates and analyzes individual programs; implements appropriate procedures to ensure efficiency and accuracy to fulfill the unit or department and campus mission.
• Manages and oversees the development of internal systems and materials to deliver programs and services.
• Providing technical advice, policy interpretation, and guidance for the application of appropriate procedures to staff, students, and administrators.
• Advances and oversees the development and facilitation of workshops, seminars, and orientations.
• Oversees the development of information flyers, internal forms, and various materials to facilitate unit or department programs and services.
• Serve as the primary administrative contact for the practice to BCHP leadership by attending all quarterly managers' meetings and interacts and maintains liaison with staff, faculty, and outside/community agencies in facilitating program objectives.
• Maintains up-to-date training and licenses associated with job duties by continuing education curriculum, and ensures physicians and staff are fully credentialed with updated licenses and certifications. Assists physicians with medical and fellowship appointments, and calendars by arranging meetings.
• Responsible for the preparation and approval of weekly time sheets, staff scheduling for adequate coverage, distribution of clinical and physician schedules, supply ordering, and maintenance of equipment and projects.
• Ensures all medical billing reconciliation is completed and tracked in accordance with established procedures and investigates missing charges and outstanding bills, while also checking co-payments, obtaining prior authorizations, and other points of service collections are processed and deposited to the bank account in accordance with established procedures.
• Communicates HIPAA and corporate compliance while remaining in compliance with regulations at the local, state, and federal level
• Schedules, manages, and trains staff on practices, such as confidentiality, and the patient-centered medical home transition, including keeping updated reports and supporting the staff throughout the transition.
• Schedules and attends meetings, such as monthly office medical home meetings, pre-visit planning, and bi-monthly mock code meetings within the office.

Other duties as assigned.

To qualify, you must have:

• A Bachelor's degree and a minimum of 6 years experience. Associate's with a minimum of 8 year experience. Master's degree preferred.
• Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
• Ability to work with diverse internal and external constituencies.

Boston Children?s Health offers competitive compensation and unmatched benefits, including affordable health, vision, and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts, and discounted rates on T-passes (50% off). Flexible schedule (if applicable).

BCHP will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.