Job description
Essential Functions: Depending on the operational requirements of the Patient Care Center (PCC), this position may include the “front office” functions of the Office Administrator as well as all of the functions listed below.
- Provide the highest level of customer service is provided to patients, fellow employees and referral sources.
- Order all supplies as requested by Practitioners in a timely, professional manner in accordance with corporate guidelines.
- Receive, unpack, and distribute incoming shipments.
- Notify front office staff when received items are ready for fitting.
- Package and ship items necessary for efficient practice functions.
- Code and approve vendor invoices for payment.
- Maintain petty cash account per corporate guidelines.
- Maintain stockroom for efficient practice operations.
- Coordinate inventory process.
- Ensure the privacy and security of protected health information per HIPAA requirements
- Assist with quality assurance to ensure patient satisfaction with PCC services as necessary.
- Comply with the system of internal controls to ensure proper handling of supplies, vendor payments, petty cash and other items including billing system data entry and bank deposits.
- May receive, sort and distribute mail appropriately and in a timely manner.
- May compile and code A/P invoices per guidelines for approval.
- Perform other duties or special projects as assigned.
Required Skills & Abilities:
- Strong interpersonal, oral (including telephone) and written communication skills.
- Excellent organizational skills and the ability to manage multiple tasks.
- Proficiency with basic math and accounting skills
- Understanding of orthotics and prosthetic supplies and terminology
- Understanding of purchasing practices and principals
- Ability to take initiative and work independently
- Ability to work with handicapped individuals.
- Complete understanding of general office duties.
- Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.
- Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc.
Required Credentials:
- High school diploma or equivalent combination of education and experience required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
N.B. Critical features of this job are described under the headings above. These features may be subject to change at any time due to reasonable accommodation or other reason.
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- 8 Paid Holidays per Year
- Paid Vacation Time Off
- Paid Sick Time Off
- 8 hours of paid time to volunteer in your community
- Floating Holiday
- Life Insurance
- Medical Flex Spend Account
- Dependent Care Flex Spend Account
- Free employee assistance program
- 401(k)
- Full-time employees are also eligible for short-term and long-term disability insurance
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