At Raven, we help farmers serve the world. This purpose guides the work and passion of our team members, who operate at the intersection of agriculture, technology, and innovation. For over 65 years, we’ve dedicated ourselves to learning more so we can grow as individuals and as a team. Today, we are united by our mission to develop a better and more sustainable planet for each of us.

SUMMARY

Test, repair, troubleshoot, diagnose, and calibrate a variety of electronic or electromechanical products.

ESSENTIAL FUNCTIONS

• Inspect, repair, and update components on electronic or electromechanical products.
• Verify components meet current specifications.
• Assist with customer service calls to the department.
• Monitor reasons for product repair, and provide information to appropriate team members.
• Provide training as needed and as directed.
• Work with internal and external teams regarding data relative to product repair.
• Communicate to and provide support for external repair centers.
• Properly document returns, including warranty status, parts used, and overall repair summary.
• Monitor returns for trends and issues, and inform appropriate team members.
• Participate in production improvement initiatives.

QUALIFICATIONS

• High school diploma, or equivalent education.
• Minimum 2 years related experience, or equivalent combination of education and experience.
• Ability to read schematics and blueprints.
• Strong knowledge of electrical and/or mechanical systems.
• Ability to use various hand tools and electronic test equipment.
• Proficiency with a computer.
• Team player who is self-motivated, and has ability to work with minimal supervision.
• Ability to work at a fast pace efficiently.
• Well-developed problem analysis and problem solving techniques.
• Ability to communicate effectively with team members and leadership staff.
• Attention to detail.

BENEFITS TO YOU
Not all benefits are created equal, but we’ve got you covered. Raven not only offers a wide range of benefits that encourage wellness and preventative care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, company-paid life and disability insurance and 401k. We offer workplace flexibility policies to promote work/life balance in addition to paid time off (PTO) benefit. Team Members can also take advantage of additional benefit programs such as education assistance, our onsite fitness center or fitness center reimbursement, employee assistance program (EAP) and much more.

EEOC STATEMENT
Raven is committed to providing equal employment opportunity to all qualified employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.

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