Product Manager

Your Opportunity!

Do you want to work for two of the most iconic franchises in all of sports? Come to NESN and work with one of the most talented broadcasting & digital platforms teams in the country.

Position Summary:

NESN is seeking a Product Manager to join the digital team that supports NESN 360, a direct-to-consumer digital subscription service available on web, mobile (iOS, Android) and CTV apps (Apple TV, Roku, Amazon Fire TV, Android TV). This is a unique opportunity to deliver innovative and entertaining experiences that attract, delight, and retain NESN 360 users. You will play a central role in communication and coordination between all involved teams and stakeholders. This is a hands-on position that requires a demonstrated ability to learn quickly and to collaborate with other team members both internal and external. You'll be a member of the digital team working independently and efficiently under tight deadlines to maintain and improve the quality of NESN's digital products. Responsibilities include driving vision and innovation, producing roadmaps, writing user stories, prioritizing initiatives, and helping articulate features, functionalities, and benefits to internal and external stakeholders. The position will initially focus on web but will also support initiatives that are cross platform.

Essential duties and Responsibilities:

• As a Product Manager focusing on web, you will also support cross platform efforts for NESN 360, NESN's direct-to-consumer digital subscription service available on mobile (iOS, Android) and CTV apps (Apple TV, Roku, Fire TV, Google TV)
• Deliver a product roadmap and release plan that delivers innovative & entertaining experiences that achieve business goals
• Create actionable user stories and acceptance criteria for the development teams
• Define KPIs for product features and actively analyze data and customer feedback
• Groom and prioritize the product backlog, considering timeline, design, business value, tech debt, and defects/bugs
• Partner extensively with a diverse set of stakeholders (with competing business interests) to consider trade-offs, refine scope, build consensus, and prioritize features & functionality
• Understand and follow through with business requirements throughout the sprint development cycles by proactively removing roadblocks, resolving issues, and ensuring requirements are understood
• Act as a business owner by working to resolve bugs or issues quickly and efficiently
• Prepare and present demonstrations in a clear, concise, and effective manner to both technical and non-technical audiences
• Identify opportunities to improve/optimize the current product management workflow process
• Keep a pulse on the sports, media, and entertainment best practices and trends to create best-in-class products
• Act as a positive, proactive team member supporting teammates and collaborating with a "do what it takes" attitude to ensure product and team success
• Successfully complete other related projects or tasks as needed

Qualifications:

• NESN is a fast-paced environment, so you must have superb organization skills, be detail oriented, and have the ability to successfully manage multiple projects and priorities
• 3+ years of experience as a product owner / manager supporting consumer-facing products across web, mobile & CTV apps
• Experience with the full product development lifecycle including user research
• An eye for visual design

• Planning acumen, with the ability to break down work and define an MVP as well as subsequent iterations
• Have an iterative mindset and are obsessed with continuous product improvement based on customer feedback
• Solid understanding of Agile methodologies and practices such as Scrum or Kanban
• A compelling communicator and storyteller with a proven ability to communicate clearly and present to a broad spectrum of audiences
• Excellent time-management, analytical, and problem-solving skills with the ability to analyze situations, identify existing or potential problems, make decisions, and recommend solutions
• Self-motivated. Able to work independently with minimal direction, multi-tasking when required
• Team-focused proactive and reliable self-starter able to work efficiently with geographically distributed teams
• Open-minded and always learning
• Must embrace the NESN Core Values: People, Customer Focus, Adaptability, Teamwork, Diversity, Integrity, Accountability, Passion, Social Responsibility

NESN requires proof of COVID-19 vaccination as a condition of employment, subject to applicable legal requirements