Job description

• The Legal Connection (TLC) is looking to hire a full-time Process Service Agent. The Process Service Agent handles the process service of legal documents and requests for documents to be used by lawyers in litigation cases, and ensures the service of documents are served, billed and e-filed in a timely manner.

Who we are:
The Legal Connection, Inc. is a nationwide legal service provider with corporate headquarters located in Austin, Texas, offering Written Deposition Services, Court Reporting for Oral and Videotaped Depositions, Transcription Services, Videography and Editing Services, Record Retrieval, and Process Service of Subpoenas, Citations and Summons.

This position will help us with:

• Manage a monthly average of 75 – 100 Process Service jobs, ensuring timely service of Citations, Summons and Subpoenas
• Scheduling of process service papers received from client with necessary vendors
• Confirm expenses or arrange contractor agreements
• Extensive data entry utilizing MR8 program for process service
• Provides statuses to clients as needed to clients and/or management; rushes may be more often, sometimes daily
• Review all mail, email, and voicemails three times a day and response within 2 hours of receipt
• Receipt of officer’s returns, affidavits, and invoices from vendors in a timely manner
• E-filing of officer’s returns with appropriate courts within 4 days of receipt from process service vendors
• Draft Billing to clients within 2 days of all vendor invoices received
• Run audits of all papers being served bi-weekly
• Gather data as needed for daily reports of process service papers received, served, due, outstanding entries, and any other information requested by the department Director
• Follow proper procedures for all job tasks
• Communicate with clients and manager in a clear, professional, and conscience manner as necessary

What you should have:

• Outstanding and professional phone etiquette
• Legal background preferred but not required.
• Exceptional written and oral communication abilities
• Must be detail-oriented and able to multi-task effectively
• Minimum typing 50 wpm
• Knowledge of Word, Excel, Outlook, and printing to PDF required
• Organized with experience setting up folders, filing documents, and electronically storing emails in an organized fashion
• Basic secretarial skills, including typing letters and preparing CMRRR envelopes
• High School Diploma, college degree preferred but not necessary
• 1 year legal experience preferred, with understanding of case styles, party information and court filings
• Clear Background and Criminal Check
• Quality communication and grammar skills to communicate with others

What we offer:

• One Team. One Goal – Team Player, Task Management, Communication, Commitment to Team, Conflict Resolution, Respectful, Leadership
• Pride & Passion – Focus on Work, Attendance, Timeliness, Consistency, Organization, Self-Managed, Goal Setting
• Committed to Excellence – Commitment to Task, Spoken and Written Communication, Professional Work Ethics

Note: Please use the link below to apply on our ADP portal

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1842726f-0dc9-4ec2-ab53-625184014f52&ccId=19000101_000001&jobId=471430&source=CC2&lang=en_US

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Austin, TX 78735: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Typing: 1 year (Required)
• Microsoft Excel: 1 year (Preferred)
• Clerical: 1 year (Preferred)

Work Location: One location

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