Description

At UPMC, we're all here for the same reason - to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don't just take care of patients - we take care of our team, too. And we have the data to prove it. In addition to the benefits you'd expect from an industry leader you can expect:

The Print Production Analyst works Monday-Friday 7am-3pm and is based at our Consolidated Service Center in Warrendale, PA. A hybrid work from home schedule (2 days per week) is available after training.

Responsibilities:

• Use specialized analysis and reporting tools, such as such as FOCUS, report writers and query tools such as Cognos and Crystal Report Writer, and advanced macros in Excel.
• Work with technical services and the integration team to design, test and deploy appropriate hardware solutions, connectivity requirements and interface solutions.
• Manage systemic projects and on-site network management.
• Work with processing associate to develop standardized project templates. Maintain Print Center applications such as WebCRD, MPR, Splunk, and PPM.
• Maintain the data and systems associated with pre-production and production.
• Responsible for the systemic projects, working closely with our insertion team while maintaining any and all on-site networking issues.
• Identify and specify business requirements, resources, and processes for a complex sub-system or major system modification.
• Use complex analytical tools and methods to analyze and streamline business processes.
• Develop detailed selection evaluation criteria based on identified product requirements. Independently develop business requirements for complex tasks. Use expert knowledge of UPMC systems and industry solutions.
• Coordinate impact to vendor and UPMC workflow for a new product. Coordinate joint application development sessions.
• Work with Print Center staff, clients and/or vendors to evaluate, develop, and implement solutions including both packaged system solutions and custom development applications options.
• Assure quality of information through business case and application level testing; validate test results to initial business needs.
• Work with Print Center staff, clients and/or vendor staff to deploy production applications.
• Provide ongoing troubleshooting, support, and maintenance of production applications.

Qualifications

• BA or BS degree in Industrial Technology, Business Administration, or a related major and 2 years of pre-production and/or information technology experience OR High School Diploma/GED with 3 years information technology experience.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran