ESSENTIAL FUNCTIONS

• Responsible for developing a quality professional sales team that follows the teachings of the Catholic Church.
• Non-selling manager of preplanning counselors reporting to the Director of Preplanning Manager.
• Responsible for properly managing all leads, sales activities, and sales results.
• Create and maintain high standards of ethics, quality, and service in all areas of responsibility.
• Ensure direct reports understand their individual responsibilities and authority.
• Create productive environment with consistent supervision, development, and motivation of staff.
• Responsible for achieving sales targets with quality of sales production for assigned preplanning team.
• Create individual improvement plans including personalized training, mentoring, and coaching for direct reports.
• Responsible for recruiting, hiring, and training of preplanning counselors within assigned preplanning team.
• Direct, Oversee & Conduct regular sales/training meetings – covering such items as, sales techniques, sales achievements, new policies, products contract or sales goals, or achievements, etc.
• Recommend and implement disciplinary actions.
• Participate in the weekly location management meetings within region to discuss successes and areas of improvement at the location.
• Create work schedules for preplanning team members.
• Promote cooperation and teambuilding with all cemetery departments.

MINIMUM QUALIFICATIONS

Education and Experience

• Bachelor’s degree and/or equivalent business or sales experience equivalent.
• Minimum of three years’ experience in direct sales management with consistent sales performance.
• History of positive leadership, good judgment and management skills.
• History of recruiting, hiring and training and retaining sales team members.
• History of meeting/exceeding sales targets.
• Experience in all aspects of the sales cycle.
• Experience in customer service and conflict resolution.
• Experience in developing action plans and activity tracking systems.

• Self-starter, flexible, challenge oriented and personable.
• Excellent motivation and training skills.
• Ability to multi-task, prioritize and create a team atmosphere.
• Strong knowledge of Microsoft Office Suite (Outlook, Word, Excel, and Power Point).
• Experience using software systems such as CRM, Salesforce, Premier Suites or MIS.
• Availability and willingness to travel daily within the Archdiocese of Los Angeles area, occasional overnight stay may be required.
• Develop and maintain effective working relationships.

Physical and Environmental Requirements:

• Ability to frequently exert up to 10 pounds of force to move objects and occasionally lift or move up to 20 pounds.
• Retrieve or file documents from 4-drawers-cabinets 5 feet high.
• Reach above shoulder level or crouch to retrieve documents or materials from upper drawers, cabinets or shelves or crouch to reach lower drawers, or shelves.
• Perform tasks requiring intermittent bending, stooping, and walking.
• Sustain frequent movement of the fingers, wrists, hands, and arms.
• Long periods of sitting, standing and/or walking.