Job description
Thank you for considering a career at Bon Secours!
Practice Manager
Are you passionate about improving the patient experience through high quality, convenient, and connected care delivery?
Welcome to urgent care, the way it should be. At AFC Urgent Care, we understand the many complexities of life and healthcare, which is why our team strives to create a better, easier experience. Our clinics are designed to provide convenient, same-day care that’s connected to services and a ministry passionate about making health care easier.
We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line.
Apply today to learn more
about opportunities with AFC Urgent Care!
The Practice Manager is responsible for managing the daily operation of the urgent care clinics. This includes the management of clinical staff, workflow development, patient experience, billing compliance and financial performance metrics. Develop operation plans and implement performance improvements.
Essential Functions
- Responsible for the daily management of urgent care centers. Motivates staff and organizes day-to-day activities. Develops and refines processes to continually improve center operations and staff workflow.
- Monitors key performance indicators (quality, financial, throughout, etc.) on a daily, weekly, and monthly basis. Identifies opportunities for improvement and develops plan to implement changes to meet budget goals.
- Conducts daily huddles and monthly staff meetings. Provides guidance and training to the center’s staff. Responsible for ensuring optimal staff and patient satisfaction.
- Responsible for the scheduling of all center staff shifts. Ensures accuracy of payroll and ensures overtime and/or temporary personnel hours are within the budget.
- Manages all aspects of the electronic medical record including coordination of staff and provider training. Monitors the appropriate use of the EMR.
- Oversees the supply chain process to ensure value for funds expended. Evaluates and properly codes invoices for payment.
- Ensures appropriate network integration by monitoring patient referrals and intervening when necessary to address service issues.
- Recruits, interviews, and hires personnel as necessary and according to budget and Human Resources guidelines.
- Counsel employees in disciplinary matters and obtains assistance from Human Resources appropriately for disciplinary actions and/or terminations.
- Other duties include but not limited to serving on committees or work groups, ordering lab and diagnostic tests, disposing of contaminated supplies, patient registration, scheduling, phone triage, cash handling, check-in/check-out and performing scribing duties as business needs arise.
- This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other work-related duties as required by their supervisor, subject to reasonable accommodation.
Employment Qualifications
- Education Qualifications
- Required Minimum Education: Two year degree
- Specialty/Major: Healthcare Management, Nursing, Business Administration, or another related field
- Minimum Qualifications:
- At least two years of management or supervisory experience.
- Medical Terminology and the ability to use standard office equipment
- Strong oral and written communication skills, and an ability to collaboratively work with providers, staff, and patients
- Strong attention to details and an ability to multitask without prior instruction or direction.
- Healthcare management experience, preferred.
Combination of post-secondary education and experience in lieu of a degree.
Bon Secours is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
- Benefits offerings vary according to employment status
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Department:
Urgent Care - Haywood Road
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employers, please email
recruitment@mercy.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
recruitment@mercy.com
.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.