Police Communications Operator (S04389P)
Job description
Posting Details
- Answers and processes emergency and non-emergency telephone calls for police, fire, and ambulance services as well as planned or special events and services.
- Accurately enters information received from the caller, into a Computer Aided Dispatch (CAD) system and dispatches appropriate resources.
- Assists with the monitoring and/or utilizing of a camera system to monitor incidents on-campus or attempt to locate evidence.
- Initiates and composes emergency and non-emergency correspondence via email, call notes, and notifications to the campus community.
- Accesses and correctly reads information from a TLET/NCIC and relays accurate and complete information to officers.
- Monitor fire and burglar alarms and dispatch appropriate resources.
- Monitors bait bike information and dispatches officers on activations.
- High School diploma or equivalent with one year (1) of experience in customer service or the equivalent experience.
- Basic Texas commission on law enforcement (TCOLE) telecommunications operator license or is qualified to acquire a basic license.
- Must be able to read, comprehend, and adhere to various SOP’s, policies, procedures, and verbal direction.
- Must maintain confidentiality with all of sensitive information. Accurately operates various computer programs efficiently.
- Must be able to effectively operate a TDD (Telephone Device for the Deaf), in-place telephone system, copiers, fax machine, scanner, and other office equipment.
- Serves as a Campus Security Authority as defined by the Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).
- Must be able to work shift work which includes working nights, holidays, and subject to emergency recall during man-made or natural disasters and unusual occurrences on campus.
- Must be able to stand, walk, sit, reach, lift/carry, push, pull and use a keyboard at a workstation.
- Proficient with all equipment utilized in the performance of assigned duties.
- Must maintain telephone and email communication abilities in case of emergencies or necessary transfer of information.
- Successfully attends and passes all mandatory and elected training.
- Associate degree or thirty (30) credit hours in the criminal justice or related field with one (1) year of experience in a public safety or emergency public safety communication field.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Requirement Questions
Required fields are indicated with an asterisk (*).
- * What is the highest degree you have attained?
- GED/High School diploma
- Associate degree
- Bachelor's degree
- Master's degree or higher
- * Are you prohibited by state of federal law from operating a motor vehicle?
- Yes
- No
- * Have you ever been on court-ordered community supervision or probation for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last ten years from the date of the court order?
- Yes
- No
- * Have you ever been convicted of an offense above the grade of a Class B misdemeanor or a Class B misdemeanor within the last ten years?
- Yes
- No
- * Have you been convicted or placed on community supervision in any court of an offense involving family violence as defined under Chapter 71, Texas Family Code?
- Yes
- No
- * Do you possess a valid Texas Class C operator driver's license or any other states equivalent to driving a personal vehicle?
- Yes
- No
Documents Needed To Apply
- Resume or CV
- Cover/Interest Letter
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