Job description

The Photo License Technician prepares and processes customers needing a driver's license or PA state ID. Basic computer skills, good written and verbal communication skills are required.

**Individuals with disabilities are encouraged to apply.**

SCHEDULE: Intermittent (Up to 20 hours per week)

Requirements:

• Ability to read, comprehend & communicate, both orally & written, using the English language.
• Ability to manipulate a keyboard or keypad & a point & click device (mouse)
• Possess customer service skills & demeanor
• Ability to comprehend oral training in both a one-on-one & group setting
• Ability to comprehend & carry out oral or written instructions
• Ability to communicate clearly & effectively
• Ability to perform general mathematical functions, i.e. add, subtract, etc.
• Ability to effectively utilize a telephone
• Ability to visually examine a product in order to ensure that quality standards are met
• Ability to perform repetitive processing
• Ability to work for extended periods of time without a break
• Ability to physically transport a box or carton of supplies weighing up to 10 pounds
• Willingness to accept temporary reassignment at other License Center locations
• Willingness to work regularly schedule hours & additional hours as needed
• Ability to perform fine motor skill tasks necessary to prepare & operate the photographic, facility & security equipment, i.e. safe combination, security alarm keypad, load consumables into the printer, etc.

Program Specific Duties:

• Operate according to the photo ID policies & procedures as mandated by the department of transportation, UniqueSource, or the member agency representative
• Accurately operate the security system equipment, camera system equipment & accurately replenish supplies
• Start up, log on, operate, log off & shut down the computer system & peripherals
• Correctly install a printer ribbon in less than 2 minutes
• Correctly install laminate in less than 2 minutes
• Correctly install a retransfer film in less than 2 minutes
• Correctly install card stock in less than 1 minute
• Accurately verify authenticity of photograph & other supporting documentation
• Accurately verify license characteristics (height, eye color, name, etc.) with customer in order to verify that the license is accurate & belongs to customer
• Accurately verify authenticity of signatures
• Accurately respond to customer questions & problems related to the photo ID forms & procedures
• Accurately complete all photo ID paperwork, i.e. daily log, security log, weekly work sheet, etc.
• Successfully operate the shredder to dispose of sensitive materials, i.e. camera card
• Successfully utilize the telephone to answer incoming calls & make work related phone calls
• Accurately physically count supplies & compare that count to SIMS
• Accurately arm & disarm the security system components
• Successfully operate a safe combination lock
• Willingly accept assignment at other License Center locations outside the primary assignment

BENEFITS:

• $500 Sign on bonus
• No cost health insurance / benefits (start first day of employment)
• Paid training.
• Referral bonus program
• EAP (Employee Assistance Program)

Avenues is an equal opportunity employer.

Job Type: Part-time

Pay: From $15.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Application Question(s):

• How many hours a week are you looking to work? Please provide a minimum and maximum.

Work Location: One location

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