Pharmacy Manager

Full Time
Marshfield, WI 54449
Posted
Job description

Position Summary:

Create an outstanding customer experience through exceptional service. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions:

  • Develop adequate scheduling to balance customer volume with associate needs.
  • Adhere to all local, state and federal health and civil codes.
  • Adhere to all state and federal guidelines regarding annual licensing and restrictions on dispensing drugs.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Observe scheduled shift operating hours.
  • Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.
  • Plan, organize and supervise the inventory process.
  • Train department associates on inventory/stocking, shelf maintenance, and Computer Assisted Ordering.
  • Maintain a clean and professional appearance in the pharmacy and waiting area.
  • Consult with patients regarding possible side effects of, proper administration of, and potential drug/food or drug/drug interactions of medications.
  • Consult with the prescriber on matters affecting appropriateness of drug therapy.
  • Follow the approved efficiency and accuracy procedures when filling prescriptions.
  • Administer immunizations under defined protocols.
  • Provide direct patient clinical services and medication therapy management.
  • Monitor/maintain patient profiles.
  • Train, organize and supervise daily operational duties of the pharmacy staff.
  • Train and enforce operational policies, procedures and best practices within the department.
  • Understand and perform cashier functions.
  • Ensure compliance with HIPAA privacy regulations.
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Board of Pharmacy license
  • Compliant with Continuing Education (CE) requirements
  • APhA Immunization Certified
  • Current healthcare provider CPR certification
  • Must be able to meet the minimum physical demands of the position
  • Knowledge of basic math: counting, addition, and subtraction
  • Must be 18 or older
  • Ability to preserve confidentiality of information

Desired Previous Job Experience:

  • Three years in retail pharmacy
  • APhA Diabetes management certification
  • Second language: speaking, reading and/or writing.

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First.

Job Type: Full-time

#RxSourcing

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Marshfield, WI 54449: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

  • Pharmacist: 3 years (Preferred)

License/Certification:

  • Pharmacy Intern License (Preferred)
  • Licensed Pharmacist (Preferred)

Work Location: One location

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