About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that "health is local" and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About our Team:

We employ a field-based, home-based care model and are committed to meeting members where they are-in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.

About the Role:

As a Perinatal Community Health Partner, you will work with a panel of members on improving their health holistically before, during, and following pregnancy. You will build trust with members on your panel and engage with them to understand their strengths, goals, wants and needs across various aspects of their lives. The information you glean from your conversations will trigger the development of our MAP (Member Action Plan), and your ongoing work with the member will be to determine the member's priorities and work on goals. You will be a member's point person, to troubleshoot in a crisis, or to be a listening ear. You will work alongside, and will be supported by, a care team associated with each member. You will accompany your panel of members through their pregnancy care experiences, including but not limited to birth and the postpartum period.

Requirements for the Role:

• Experience as, or commitment to becoming a birthworker. You desire to provide support to people of reproductive age as they experience pregnancy, options counseling, birth, loss, parenting and/or the challenges and joys of the postpartum period.
• Willingness to obtain birth doula training and certification, sponsored by Cityblock Health (if not already certified).
• Willingness to work a full-time 40 hour week, Monday-Friday 9am to 5pm ET with some weekends as needed to support members during inpatient stays. Your work will take you outside of normal business hours as urgent member needs arise, particularly in the context of providing community-based doula support.
• You have experience with patient navigation, case/care management, or any kind of direct service provision.
• You have a passion for working within the community you are a part of, or have been a part of in the past.
• You are flexible, team-oriented, and willing to wear many hats
• You are willing and able to travel broadly among multiple locations and settings
• You will jump in and support outreach efforts in partnership with our Outreach Specialist team as you build your member panel.
• You are experienced in documentation of member action plans, care planning, care coordination and have excellent writing skills
• You are very comfortable creating and respecting intimacy within the birth and reproductive health space, for those of all sexual orientations and gender identities.
• You are a phenomenal communicator; you approach care interactions with warmth and thoughtfulness.
• You excel at empathy and human interactions, and want to improve the health of individuals and whole communities.
• You are an independent self-starter and a strategic thinker who is eager to learn, improve, and grow.
• You are excited about how technology can support your work and help drive the ongoing evaluation toward new, better, care.
• Unrestricted North Carolina Driver's License, vehicle registration, and vehicle insurance coverage available for daily and regular use

What We'd Like From You:

• A resume and/or LinkedIn profile
• A short cover letter, please!

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.