Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our PBX Software Specialist opening with HCA Florida Bayonet Point Hospital today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Florida Bayonet Point Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) PBX Software Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Responsible for training, maintenance and troubleshooting of PBX software. Assist in maintaining data base systems. Perform duties specific to customer service through call management.

TECHNICAL SKILLS -Coordinate the operation, maintenance and troubleshoot the Nortel console. Maintain accurate databases and directories for all communication needs. Update policies/procedure and maintain the Meditech Library. Orientate new user to voicemail, wireless and messaging services. Assist in the training and scheduling of Operators. Maintain access codes for long distance switch. Other tasks as assigned.

COMMUNICATION - Ensures timely, accurate and confidential communication of patient information to all Operators and members of the health care team.

EDUCATION - Research new product lines and technology to provide the most accurate dissemination of information. Coordinate and assist in training and reorientation of employees. Provide inservices to keep staff informed of changes, new procedures and customer service assurance.

LEADERSHIP - Demonstrates initiative and good judgement in making decisions. Accessible and responsive to staff. Works positively to resolve conflicts. Accepts responsibility and independently identifies opportunities to offer additional support to staff and Director. Maintain department payroll and personnel files. Foster teamwork and positive employee relationships. Performs special tasks, projects and related duties as assigned to help meet departmental and facility needs.

DOCUMENTATION - Maintains PBX Daily Report, Emergency Log.

What qualifications you will need:

• High School Graduate / GED

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

HCA Florida Bayonet Point Hospital has been serving the community since 1981. We are a 290-bed acute care hospital. We are a designated Level II Trauma Center. We are located in Hudson, FL. We are home of the nationally acclaimed Heart Institute. We have more than 350 physicians and 1,300 colleagues. We were the first hospital to be built in northwest Pasco County. We are also the first to deliver a comprehensive cardiac and open heart program. Our quality programs have been recognized for excellence. Bayonet Point Hospital has earned a reputation for providing innovative care.

Our nationally recognized Heart Institute, Accredited Stroke Center, Accredited Chest Pain Center, Cancer Care, Orthopedic, and Neurosurgery programs are all examples of the high quality results we produce. We provide comprehensive cardiac services. We have performed over 100,000 procedures since opening our doors. We have a commitment to excellence. We hope you’ll consider a career at Bayonet Point Hospital.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our PBX Software Specialist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.