Patient Services Representative - University Psychiatry Clinic
Job description
Join the team at Avera!
Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.
Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.
Avera has an exciting opportunity to be the first impression of Avera as a Patient Services Representative for patient registration and scheduling.
Position Highlights:
- One week of PTO front-loaded and a generous ongoing paid-time off package.
- Options for Free Health Insurance!
Job Summary
- The Patient Services Representative (PSR) is accountable for answering the telephone, greets patients, creating and updating patient and insurance information in the system.
- Verifies and analyzes health insurance benefits, accepts co-payment and explains payment policies and billing/collections processes.
- Refers messages to the appropriate person and schedules appointments using proper telephone/ customer service etiquette.
- Provides Avera Chart information to patients and assists as needed in signing up.
Education and/or Experience
- High school diploma or general education degree preferred.
- One to two years of experience preferred.
- Must be able to perform basic operations on a computer.
Work Schedule
- Monday-Friday, 8:00am-5:00pm; 80hrs/2wks
Pay
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
- $17.50 - $21.25 per hour
What Makes Avera Special?
Location: Avera McKennan ยท MCK University Psych
Schedule: Full Time, Day Shift, Monday-Friday, 8:00am-5:00pm; 80hrs/2wks
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