Job description

Position Information

• Clinic Name: Psychiatric Associates of North Texas, PA
• Clinic Location: 8072 Preston Road, Suite 204, Frisco, TX 75034
• Office Environment: Behavioral Medicine
• Office hours: Full-time, 40 hours weekly, Monday-Friday 8 am - 5 pm
• Salary range: Min $15.00 – $19.00+ per hour (Negotiable based on relevant experience)

Benefits

• Paid Major Holidays
• Paid Time Off
• End of Year Bonuses
• Work-Life Balance
• Flexible Scheduling
• Professional Development

Position Responsibilities

The Medical Assistant is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

• Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and direct them appropriately
• Schedules appointments according to office guideline
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access-related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms upcoming appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Qualifications

• High School Diploma or Equivalent (required)
• Six months of healthcare experience in a clinical setting or customer service experience in a clinical setting or office environment (Preferred)
• Scheduling and insurance verification experience (Preferred)

Preferred Skills

• Knowledge of insurance authorization/billing requirements.
• Demonstrated strong customer service and communication skills.
• Organizational and time management skills.
• Proficient computer skills.
• Knowledge of clinic procedures and regulatory requirements.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast-paced environment.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Tele-med available to patients

Education:

• High school or equivalent (Preferred)

Work Location: One location

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