As a full-time, on-site Patient Service Representative, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for new patients; assisting patient in completion of necessary forms and consents; obtaining and verifying current insurance information or other financial information; requesting and recording all co-payments, co-insurance, self-pay, product sales, previous balances and monies received in the office; updating patient demographic data in practice management system; scheduling and re-scheduling return appointments according to scheduling guidelines; and, other daily admin duties. You are able to work on Saturdays, as well as late evenings.

You are a well-rounded customer service professional with extensive admin office experience, who is a detailed-oriented, proactive, initiative-taking individual with a passion for healthcare. You have at least two years of experience in a medical office or other healthcare setting; familiarity of third-party payer systems: Medicare, Medicaid, and commercial; excellent written and verbal communication skills; working knowledge of computer applications: word processing, medical office management and spreadsheet; ability to accurately record and transmit detailed information.

We are a growing dermatology company with several locations in and around the City of Chicago. Our professional, fast paced, busy clinical environments offer fun, resilient, accountable, courageous, and entrepreneurial teams, who are helping to grow a young and energetic company. We offer our employees merit based competitive pay, on-the-job training, and direct hands-on experience with patients. Our benefits include healthcare (medical, dental, and vision), health savings, flexible savings, commuter benefits, voluntary insurance, 401K retirement, employee assistance program, paid time off (holidays, sick time, and vacation), complimentary or discounted services, and continuing education.

Our Bucktown Practice is a modern and fast-paced practice well-known for its extensive offerings of skincare treatments, high standard of services, excellent quality of patient care, and diverse team of exceptional individuals. It is located in the newly retrofitted Elston Corridor in the Bucktown neighborhood, at 1765 N. Elston Avenue. We are close to public transportation (Blue and Brown Lines) and near the busy Lincoln Park and Wicker Park Neighborhoods.

At VitalSkin Dermatology, we believe in having fun, being a team, being resilient, being accountable, being courageous, and being entrepreneurial!