Who we are:

The people at Cura Hospitality are committed to doing good. This means that alongside serving healthy, delicious food, we take our responsibility seriously to make a positive impact on our communities and our environment.

Cura is part of the Elior North America family with more than 50 years of industry experience and 15,000 team members, the Elior family of companies is united in our passion for food.

Our most important ingredient in YOU! We provide our employees with an opportunity to grow their career in an environment that fosters a commitment to service while making a difference.

The Role at a glance:

We are looking to add an enthusiastic, experienced patient services representative for hospitals to our Cura Hospitality team in Cortlandt Manor. As a patient services representative, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.

What you'll be doing:

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

What we're looking for:

Must-haves:

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• At least one years’ experience in customer service or a call center.
• Associate’s degree or higher.

Where you'll be working:

Hudson Valley

Benefits:

• Medical
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Tuition Reimbursement
• EAP
• 401k
• Sick
• Holiday Pay (9 paid holidays)

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