Job description
Location: Howard County General Hospital, Columbia, MD 21044Category: Clerical and Administrative Support
Schedule: Day Shift
Join an amazing global healthcare organization!
Excellent compensation package!
Awesome benefits, including dependent tuition reimbursement!
Position Summary :
The Patient Service Coordinator will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience. Maintain accurate information on each patient to facilitate the patient encounter. Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. Work with others in a team environment. The position will require occasional evening hours.
Education:
Diploma/Certificate/GED required
Work Experience:
1 year of related experience required or two (2) years customer service experience.
Knowledge/Skills:
1. Displays responsible behaviors and communicates effectively with patients, families, physicians, and other health care team members in order to foster optimal quality of outpatient care.
2. Demonstrates competency in all skills related to the performance of patient care.
3. Demonstrates problem-solving skills as they relate to patient care activities.
4. Must be able to collect, verify and organize data with high degree of accuracy.
5. Proficiency in Microsoft Word and Excel.
6. Minimum keyboarding requirement of 30 wpm strongly preferred.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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