Job description
Patient Intake Coordinator
Are you looking for career growth in a healthcare company that impacts people’s lives in a positive way? Come join our team and make a difference! In this role, you get an opportunity to provide excellent patient care and educate our patients on breakthrough treatments that supports our mission, taking back patients’ lives! As a Patient Intake Coordinator, you will primarily be helping patients understand the lifesaving benefits of medication, TMS, and Ketamine.
We are looking for individuals that can not only empathize, educate, and coach our patients but also have strong documentation skills and can conduct assessments in a conversational manner.
No previous medical experience needed!
What We Offer
- Career Advancement Opportunity
- Competitive Wages ($21 per hour)
- Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
What We Are Looking For
- Gather and record patient information regarding symptoms and medication history.
- Educate patients on interventional treatment options Serenity provides.
- Record patient assessment data into our EMR system.
- Demonstrate compassionate support, attention, and assistance to patients.
- Work directly with an assigned provider to maximize exceptional patient care.
- Drive positive patient results.
Qualifications
- High School Diploma or GED.
- At least 1+ year of full-time work experience
- Experience with confidently resolving common patient or customer concerns.
- Passion for helping others in a patient-centric culture.
- A quick learner comfortable in an innovative environment.
- Self-driven and motivated.
Who We Are
Serenity believes people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patients’ lives to providing an experience that allows you to do your best work. We take our people and culture seriously and make it a priority to invest in both.
Serenity believes people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patients’ lives to providing an experience that allows you to do your best work. We take our people and culture seriously and make it a priority to invest in both.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Job:
Full-time (3 13-hour shift)
Location:
Lakewood, CO
Office Hours:
Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $21/hour.
- This position is contingent on successfully completing a criminal background check upon hire.
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