Job description

***Please read the entire job posting and follow the direction in order to apply for this position.***

We are currently seeking a Patient Care Coordinator for our busy, outpatient physical therapy practice in Los Gatos, CA

At iMotion Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organization skills, the ability to work well on a team.

iMotion Physical Therapy is proud to serve the community with top notch service and patient care. iMotion Physical Therapy is ultimate medical service office and is the best place for our team members to work.

We are a place renowned for exceptional customer service, total professionalism, and warm, compassionate treatment. We have assembled a team of the best and brightest individuals possible.

Most importantly, every member of the iMotion Physical Therapy team shares the same vision and values. We are a company where you know that your work matters – where we make a difference in the lives of everyone who walks through our doors.

Job Qualifications

This job is not for you if:

• You're unvaccinated as we serve high risk immunocompromised patient population
• Making money is your only purpose to apply for this job
• You are not comfortable in handling upset patients
• You don't like to sale
• You don't like to ask for money
• You don't like to help someone
• You are not comfortable in talking on phone
• You like slow paced and quite environment
• You like to work in cubicle with minimum human interaction
• If loud noises bothers you
• If you feel life is not fair
• You are not committed to job for at least 2 years
• You don't like to lead
• You feel bored with data entry
• You don't feel comfortable using computer
• You type slow
• You have not read this ad completely and do not want to complete all steps asked in this ad.

This job is for you if:

• You want to make money while helping others and making difference in someone's life
• You are a people person and loves to help people
• Want to do administrative and clerical work 8 hours a day
• Love to talk and learn from mistakes
• You are humble and respectful
• You have tolerance and skill to handle upset patient
• Phone skill - able to answer 80% or more phone calls and reply all voice messages in 2 hours or less
• Able to enter numbers in spreadsheet and analyze graphs and data
• Able to create strategies based on data and improve the condition of the department
• Able to handle stress
• Align with Company's vision and BHAG
• You know what you are going to do in 3 years
• You have taken extra step in applying for this job
• You can write a page explaining why you are applying for this job and why are you right fit for this job.

Job duties will include but not limited to:

• -Welcoming patients as they arrive
• -Answering phones
• Scheduling patients
• Ensuring that patients attend their appointments
• Collection of patient payments
• Management of our call log
• New patient intake/communication
• Daily and Weekly reports
• Maintain a clean front office and waiting room
• Verification of Insurance Benefits
• Explanation of Benefits to newly evaluated patients
• Handling the sales process to help patients get fully signed up for care
• Scheduling patients after their evaluation
• Patient Billing – correct collection of patient responsibility
• Data Entry – you need to be proficient with Microsoft Office Products and basic data entry
• Verifying Insurance Benefits
• Comprehensive writing
• Microsoft office documents creation and management
• Excel sheet- able to perform basic tasks on Excel
• Math skill - able to create graphs

Candidate needs to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Candidate must be volunteering in some kind of community organization. Most importantly you will need to be dedicated to helping patients get the care they need.

This is a full time position that requires you to be able and willing to work 40 hour a week. which includes Monday through Saturday . It requires to cover 2 Saturday a month 8 am to 1 pm. At iMotion Physical Therapy we believe in giving back to the community so willingness to participate in charitable activities and donate time is expected. Coverage two Saturday per month is required.

Do you believe that you are the perfect person for this position? Want to learn more about what this position entails? Respond to this post today. Send a cover letter addressed to Pratik Shah as well as your resume. In the very top left of your cover letter put the following code: "PPC@IMOPT". Also, in your cover letter give us 3 reasons why you believe you would be the perfect candidate for this position! Cover letter or resume must include your phone number and email address. Resumes without cover letter will be ignored. If you cannot upload cover letter please email it with above requirement and write Cover Letter in Subject line.

COVID-19 considerations: All employees must be vaccinated with booster dose.

Experience:

• Medical office experience: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: One location - Los Gatos Office

Company's website: www.imotionpt.com

All applications without Above mentioned requirement will be ignored and discarded.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift

COVID-19 considerations:
All employees must be vaccinated with booster dose.

Ability to commute/relocate:

• Los Gatos, CA 95032: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: One location

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