Patient Access Liaison

Full Time
Valhalla, NY
Posted
Job description

Job Details:

Job Summary:

The purpose of the position is the collection of patient demographics and insurance information by registering the patient for medical treatment.

Responsibilities:

  • Interviewing the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor surgery and/or procedures performed in all ancillary departments and direct patients to appropriate departments.
  • Performing correct and accurate data entry of patient demographic information and medical insurance.
  • Responsible to notifying insurance companies of Inpatient Admissions/Outpatient services at the hospital.
  • Able to handle the printing and distribution of Admission/Registration forms, face sheets, labels and NY state and Federally mandated forms to patients or nursing unit as appropriate.
  • Responsible for obtaining and witnessing signatures for insurance assignments and guarantor statements.
  • Responsible for timely data entry and changes to patient information when required.
  • Responsible for quality assurance – reviewing registration data for accuracy and satisfying delinquent data.
  • Ensures receipt of documentation if expired patients communicate between funeral homes, physician office, nursing units and organ bank.
  • Able to collect all required payments at point of service.
  • Process and submit payments for posting to the Financial Counselor.
  • Must handle answering telephones promptly, efficiently and professionally.
  • Maintains a quiet, calm and clean professional office environment.
  • Identify and register all patients of all age groups: newborns, pediatrics, adolescents, adults and geriatrics.
  • Direct and/or escort patient to areas for their services.
  • Complete all on-line courses as assigned by the Health System and attend department trainings.
  • Complete work queues/lists to assist patient accounting department on prompt and accurate billing.
  • Performs other duties as required.
Qualifications/Requirements:

Experience:

Minimum of 2-3 years Healthcare experience, preferred. Knowledge of medical terminology, preferred. Medical insurance experience, preferred.

Education:

High School diploma or GED, required. Bachelors, preferred.

Licenses / Certifications:

Other:

Telephone, copier, computer, scanners, fax machines.

About Us:

NorthEast Provider Solutions Inc.

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