Job description
Position Specifics
Department: Parts
Reports to: Retail Manager
Purpose
This entry level position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.
Responsibilities
- Providing excellent customer service to service department, counter & phone customers
- Provides recommendation for sales of additional related or needed parts or accessories
- Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
- Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
- Assists with preparing and maintaining professional showroom image and merchandise displays
- Assists in keeping parts department clean and orderly
- Routinely lifts items weighing up to 50 lbs
Experience, Education, Skills and Knowledge
- High School diploma or equivalent experience
- Experience connecting with customers, maintain professional image, establish rapport
- Demonstrated basic understanding of the selling processes
- Demonstrated ability to manage multiple projects simultaneously with a degree of independence
- Experience using standard desktop load applications such as Microsoft Office and internet applications
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.