Job description

Performs a variety of customer service, in store, stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities. Major Duties and Responsibilities. Parts Counter * Sells products and/or services to repair the problem and meet the customers needs. * Maintain customer goodwill by greeting and acknowledge all customers he/she encounters. * Assist in keeping the parts department clean and orderly. * Record all sales and/or customer transactions that occur. * Provide service technicians with parts as required. *Assist with Parts Manager in merchandising displays. *Maintain the retail sale floor and displays to meet or exceed the dealerships standards and todays customer satisfaction. * Controls showroom inventory to ensure maximum sales and customer satisfaction. * Performs routine in housekeeping tasks that maintain the enhances the cleanliness of the products and the retail sales area. * When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at the point of sale. * Attends training as prescribed by management to maintain proficiency in his/her job description. * Uses dealership equipment and resources safely and proficiently. * Performs other tasks as required by Parts Manager. * Keeps himself/herself groomed and clothed per the dealership guidelines. * Verify receiving documents. * Follow up on shortages and expedite by reporting to Parts Managers. * Customer Service: * Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealerships satisfaction. * Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices. Qualification and job* but not required * Ability to speak effectively one on one. * Ability to effectively listen. * Ability to interpret customer needs. * Basic computer skills. * Good organizational skills. Physical Demands: * The noise level in the work environment is usually loud. * Requires the use of both hands. * Frequently required to bend, stoop, crouch, reach, handle tools and lift in excess of 80lbs, of material. *. Commitments* Treat all employees and customers fairly, courteously and with dignity. * Maintain positive relationships with customers, other employees and owners. * Be early, flexible and available for scheduling. * Maintain up to date on technical training. * Focus on Quality and Service. * Be neat and clean. * Wear uniform * Demonstrate and interest in growing the parts business. Working Conditions: Frequently works near moving mechanical parts. * Is potentially exposed to battery acid, chemical cleaning material or other toxic materials commonly found in motor vehicle service departments, some of which may be considered health hazards. * Occasionally, exposed to exhaust fumes or other airborne particles.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Ability to commute/relocate:

• Rexburg, ID 83440: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.