Job description

Parts Associate

Responsibilities:

• Answer telephone, research parts and process orders
• Maintain cleanliness of the parts department
• Manage parts inventory to prescribed levels

• Make hydraulic hoses as needed
• Monitor and communicate order status to customers and in-house departments (service and production), including all backorders
• Communicate with vendors to expedite orders when necessary
• Resolve any Customer issues, problems or complaints to satisfy the Customer
• Ensure accurate and timely ordering from vendors and invoicing to Customers
• Support and assist the Service and production departments
• Follow Company policies and procedures
• Perform all other duties as assigned
• Place orders with outside Vendors and follow-up as necessary
• Assist in maintaining tier 2 material carts for upcoming builds
• Process and collect monies for cash sales

Requirements:

• Previous parts department experience required
• Great interpersonal skills – Displays honestly, ethics and integrity at all times
• Self-Managed and Self Motivated
• Ability to work in a team environment
• Ability to cope with pressure, multiple projects and frequent interruptions
• Proficient computer skills with Microsoft Office including Outlook, Excel, and Word
• Strong verbal and written communication skills
• Confidentiality
• Regular and prompt attendance
• Present a professional image in personal appearance, dress and preparation.
• Must be able to lift a minimum 75 pounds
• Position requires the ability to push, straight pulling, walking, standing, kneeling, repetitive bending, ability for rapid mental and muscular climbing requiring the use of legs and arms.
• Ability to distinguish basic colors, numbers and depth perception

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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