Part- Time Medical Front Desk
Job description
Orthopedic Surgical Partners is a thriving private orthopedic group practice. As our practice continues to grow, we have new Front Office opportunities in our offices. We are looking for great candidates for our Manchester location. Front Desk employees will mainly be stationed in one location, with the possibility of moving to our Rocky Hill office when coverage is needed. Part-time hours may vary some weeks from Tuesday, Wednesday and Friday or Monday, Wednesday and Friday from 8-4:30pm.
Front Desk Duties and Responsibilities:
- Greets patients to the office, consistently demonstrating superior customer service.
- Provides patients with required registration process. Helps patients as needed.
- Accurately enters information into the EMR, completing all required steps for proper check-in and/or check-out of patients.
- Confirms active insurance
- Collects co-pay or balance from patient, schedules follow-up appointments as necessary.
- Completes daily reporting of reconciliation of charges, fee tickets and payment methods.
Front Desk Qualifications:
High School or equivalent required.
- Driver's license required to travel to other offices
- Experience: 1-year recent successful experience in a physician’s office at the front desk
- Orthopedic experience preferred.
- Ability to work occasional evening and weekend at the walk-in centers
- Medical terminology, communication skills and solid knowledge of computers, EMR required.
- Must be friendly and professional, organized and patient-focused
- Knowledge of insurance plans and worker's comp
- Strong math skills.
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