Job description
Department: The 19th Hole Lounge
Location: The 19th Hole Lounge
Reports To: The Grill Manager and Dining Room Manager
FLSA Status: Non-Exempt
Prepared Date: 04/08/22 sa
SUMMARY
Provides excellent customer service to patrons by serving beer, wine, liquor, soft drinks and
food from the bar. Accurately places orders for drinks and food. Greets and serves patrons
liquor, beer, wine and soft drinks as well as food from The Grill.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Provides great guest experience bar patrons by being professional courteous.
- Recommends to Bar Manager remedial actions for reported unusable, slow moving, and
- Reviews and enforces compliance with established procedures, including Alcohol Beverage
- Maintains harmony and atmosphere in lounge area.
- Serves, mixes or prepares alcoholic and non-alcoholic beverages and limited food services to
- May include cocktailing services to Dining Room.
- Responsible for accurate cash bank and accurate daily deposit.
- Leaves bar and back-bar area clean and stocked for next shift. Ensures that only bartenders
- Stocks bar and pours at special events and catered functions.
- Regular, punctual attendance required
- Follows opening and closing procedures provided for all bar staff.
- Other duties may be assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months
to one year related experience and/or training; or equivalent combination of education and
experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to speak effectively before groups of customers or
employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide. Ability to apply concepts of bookkeeping principles.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Recommended to meet State and Federal health standards by medical examination physical.
OTHER SKILLS AND ABILITIES
Ability to operate specific equipment and tools.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use
hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or
balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required
to taste or smell.
The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required
by this job include close vision, distance vision, color vision, depth perception, and the ability to
adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to wet and/or humid
conditions. The employee is frequently exposed to toxic or caustic chemicals. The employee
occasionally works near moving mechanical parts.
The noise level in the work environment is usually moderate.
Employee shall work well under pressure; meet multiple and sometimes competing deadlines.
Employee shall at all times demonstrate cooperative behavior with colleagues and supervisors.
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