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Parking Services Account Manager

Santa Monica, CA

Salary: $62,500

Full-time Opportunity; Full Company Benefits

We are looking for an exceptional Account Manager to

manager our team in Santa Monica.

Who are we?

We are Propark Mobility - a parking management company that has been in business since 1984. Beginning with a lone parking lot in Hartford, Connecticut, we have grown to over 500 locations throughout the United States.

When we say there are growth opportunities within Propark - we mean it!

Many members of our senior management team started out as Valet Associates. We continue to expand and always look to promote from within first. Our driving goal is simple: create the perfect parking moment for every guest. To do that, we only hire exceptional people to be a part of our team.

Are we looking for you?

Our Account Managers enjoy working in a fun, progressive environment in which people are provided strong direction and then empowered to complete their objectives. This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your team. The ideal candidate will have previous parking industry experience, with hospitality related experience preferred.

Does this sound like a position where you could EXCEL?

Let’s find out!

Who are you?

• You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have impeccable conversational and written communication skills.
• You have an exceptional way with people and you achieve extraordinary results.

To set the stage further - here are some (but not all) of the things you can expect:

• Develop and train supervisors and line-level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day-to-day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures, as well as those of our client.
• Respond to operational issues when needed (at times, after normal business hours).
• Maintain the highest professional and ethical standards for both our organization and our client.

• Competitive salary, commensurate with experience plus incentive bonus potential.
• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Paid Holidays, Vacation, Wellness, and a paid day off for your birthday!
• An incredible growth potential, with involved and supportive leadership.
• A seasoned senior management team with over a decade of parking experience and over 3 decades of hospitality experience.
• You will be surrounded by people who truly care about you!