Job description

Job Advertisement
Pay rate for the Full Time Parking Attendant/Security Officer is $17.76- $19.58 an hour per the AFSCME 1386A Working Agreement.
Detailed information about AFSCME 1386A including salary schedule and benefits can be found here: https://www.cityofportsmouth.com/hr/employment-contracts
The City offers a generous compensation and benefits package that includes retirement, paid time off including vacation, holidays, medical & dental insurance, flexible spending account, professional development, career growth, longevity incentives, and more!
Please visit Work with us | City of Portsmouth for more information.

The purposes of this position are to assist in providing for the proper use, security and maintenance of the City's parking facilities and to collect parking fees. Facility supervision work includes taking a periodic inventory of available parking spaces, placing temporary direction signs to available parking, reminding motorists of proper parking requirements, providing visual facility security services, safeguarding, safety and security of assets, property, personnel, customers and all visitors, notifying the police of the need for their services, and posting the facility "full" as appropriate. The position performs light maintenance services when not required to be at an attendant's booth or other assigned facility supervisory location. Parking fees are collected from customers according to the City's fee schedule and identified procedures. Performance is subject to review according to the City"s personnel plan through observation, reports, and the results achieved.
Essential Duties and Responsibilities

Loads ticket dispensing machines. Maintains ticket control records. Checks machines for proper operation, and advises the supervisor of required maintenance, assists patrons in the use of machine.

Calculates parking duration and the appropriate parking fee. Receives cash payments. Calculates and provides the proper change due. Verifies parking permit validity. Performs fee collection daily cash proofs as required.

Inspects the assigned facility for parking space availability, proper vehicle parking, and general cleanliness. Looks for inappropriate customer behavior or other suspicious activity and reports same to the police according to proscribed procedures. Posts and otherwise directs customers to the closest available parking. Removes and appropriately disposes of trash and debris. Observes, appropriately corrects, and reports problems experienced by customers in their use of the parking facility.

Cleans and performs light maintenance to parking attendant booths, storage and common service areas including light bulb replacements, incidental painting, sweeping, shoveling snow from entrances and walkways, and applying deicing chemicals. Advises the supervisor of other required facility maintenance e.g., elevator repairs, surface repairs, potential hazards, space striping, and refurbishing stairwells, waiting areas, etc.

Performs security patrols by circulating around the garage either using city vehicle and/or on foot to preserve order and protect property.

Provide any needed assistance to customers, employees, visitor or the public.

Write reports of daily activities and irregularities, such as property damage, theft, personal injury, issues involving police involvement or unusual occurrences.

Enforce city's policies and procedures and warns person of rule infractions or violations.

Protect city's property and staff by maintaining a safe and secure environment.

Notify police of the need for their service.
Qualifications
MINIMUM REQUIRED QUALIFICATIONS - Applicants for this position must have graduated from high school or have a graduate equivalent diploma (GED), previous work experience which demonstrates the ability to work in a positive manner with customers, have a valid driver"s license, and have no offenses which would prohibit or restrict bonding by any carrier or agent providing coverage to the City.
Full Job Description
Parking Attendant-Security Officer 2022.pdf Disclaimer
The essential functions and duties described herein are normal for this position. They are intended as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to, or extension, of the position. Other duties may be required and assigned by the supervisor.
The City of Portsmouth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The City is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodations, contact our Human Resources Director by phone 603-610-4478. Application Special Instructions
Finalist must complete pre-employment screening, drug testing, and background check.

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