Overnight Veterinary Lab/Pharmacy Technician
Full Time
Queen Creek, AZ 85142
Posted
Job description
Job Title: OVERNIGHT Veterinary Lab/Pharmacy Tech
Job Status: Full‐time
Supervisor: Department Head/Lab Manager
About Us: ARISE (Arizona Regional Intensive Care) is a 24-hour veterinary emergency, critical care, and specialty hospital in Queen Creek, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. ARISE is an organization that prides itself on its core values to drive a dynamic culture. We pave the way for our leadership to forge an autonomous path by empowering our leaders to make decisions and changes. Our department heads will also work to collaborate regularly with leadership in the development of policies, cultivating growth in the team and fostering the commitment to maintain an inclusive, rewarding, and collaborative culture. ARISE is also to be the regional training center for veterinary medicine, offering a unique roadmap for any position in veterinary medicine to further their growth in their career. Our department heads will be hands on in training and growing our team members in the veterinary field.
ARISE has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. ARISE offers a competitive compensation package to include but not limited to: CE allowance, full health benefit packages, 401K with a company match, employee pet discounts, and Paid Time Off.
Job Purpose: The purpose of the Veterinary Pharmacy Technician is to provide consistent medication dispensing, accurate inventory and take part in the checks and balances to ensure safe patient care.
Duties & Responsibilities:
Job Status: Full‐time
Supervisor: Department Head/Lab Manager
About Us: ARISE (Arizona Regional Intensive Care) is a 24-hour veterinary emergency, critical care, and specialty hospital in Queen Creek, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. ARISE is an organization that prides itself on its core values to drive a dynamic culture. We pave the way for our leadership to forge an autonomous path by empowering our leaders to make decisions and changes. Our department heads will also work to collaborate regularly with leadership in the development of policies, cultivating growth in the team and fostering the commitment to maintain an inclusive, rewarding, and collaborative culture. ARISE is also to be the regional training center for veterinary medicine, offering a unique roadmap for any position in veterinary medicine to further their growth in their career. Our department heads will be hands on in training and growing our team members in the veterinary field.
ARISE has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. ARISE offers a competitive compensation package to include but not limited to: CE allowance, full health benefit packages, 401K with a company match, employee pet discounts, and Paid Time Off.
Job Purpose: The purpose of the Veterinary Pharmacy Technician is to provide consistent medication dispensing, accurate inventory and take part in the checks and balances to ensure safe patient care.
Duties & Responsibilities:
- Calculate, prepare and dispense medications with veterinarian's orders
- Reinforce Veterinarians instructions about appropriate methods of administration and any side effects
- Distribute any printed materials from Veterinarians as needed
- Prepare all inpatient medications for all departments and distribute these medications to the Veterinary Technicians of each area.
- Take phone calls regarding prescription refills and inquiries from clients, veterinary technicians, and outside pharmacies
- Ability to receive multiple oral and written instructions, and efficiently and accurately perform them in a timely manner
- Stock and maintain adequate inventories for all medications. Work with inventory specialist to create and adjust reorder points
- Log and keep accurate records of all controlled substances. Work with leadership on reconciliation
- Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
- Ability to operate IDEXX lab machines
- Sorting, tracking, and processing in house and outside lab samples.
- Demonstrate some technical skills with training including (but not limited to):
- Appropriate sample handling of sample collection, as well as
- Routine use and maintenance of laboratory equipment.
- Create and maintain client/patient records.
- Maintain appropriate facility records and logs in compliance with regulatory guidelines and company policies.
- Ability to deliver client education regarding laboratory testing.
- Respect and protect the confidentiality of client and patient information.
- Demonstrate excellent customer service and communication skills.
- Interact professionally with clients and fellow staff members.
- Must be a team player and be able to interact professionally with members of the medical treatment team.
- Handle emergency situations efficiently and calmly.
- Participate in regular team meetings and ad hoc committees within the company.
- Participate in rounds to ensure continuity of care for patients.
- Ensure cleanliness of facility including cleaning kennels, laundry, mopping and cleaning of hospital (lobby, exam rooms, treatment areas, etc.).
- Other tasks assigned by laboratory supervisor or Hospital Director
Administrative Duties:
Safety
- Follow OSHA requirements
- Follow practice’s health and safety protocols
Administrative
- Be proficient in using our veterinary practice-management software
- Attending staff and individual meetings as scheduled
Client Services
- Always offer genuine client service and maintain a professional, courteous, and helpful attitude at all times to take refill requests, answer questions and provide pharmacy knowledge
Teamwork
- Participates in a positive manner in all group sizes.
- Refrains from participating in gossip-leads by example.
- Supports team members by assisting other areas, is receptive to feedback and suggestions.
- Engages in active problem-solving vs. problem-identifying.
- Makes suggestions related to client/patient service improvements and hospital efficiency.
Required Knowledge/Skills
- Experience equivalent to job duties and responsibilities
- A good knowledge of basic human drugs (brand names and generic names) is a minimum requirement, and we will train you on animal specific medications if necessary
- Degree in animal health or science. Related experience may qualify a candidate in lieu of education
- Excellent communication skills – written and verbal
- Excellent attention to detail
- Strong math skills – equal or greater to college level mathematics
- Strong computer skills
- Strong ability to multi-task
- Strong work ethic and professionalism
- Comfortable around animals, clients, and medical procedures (while delivering medications you may see medical procedures taking place)
Physical
- Able to stand, sit, bend, restrain, squat for extended periods of time
- Able to function within a busy, stressful work environment in a mature, professional manner
- Able to lift 50 lbs in a safe manner
- Able to type, write and verbally converse
- Able to work the posted schedule
Equal Employment Opportunity
ARISE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.
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