Overnight Navigator
Job description
- Register all new clients between 2:30 p.m. and 6:00 p.m., using intake folders that include the individual's demographics, income status, and other information about their housing.
- Set attainable goals and monitor progress of clients to report to our Case Manager.
- Provide assistance with the management of client volunteers.
- Routine monitoring of cleanliness in dining area/lounge.
- Assist clients with varying needs, i.e. general information, housing, apartment searching, veteran assistance, and referrals.
- Provide assistance with restroom access, showers, bus passes, environmental respite and use of a phone.
- Use of Pinellas Homeless Management Information System (PHMIS).
- Follow up and evaluate on progress of clients then report to management on client progression.
- Work with volunteers to make sure showers and laundry areas are functional and clean.
- Scan clients into PHMIS for all meal services as necessary.
- Making ID badges for new clients and replacements as needed.
- Facilitate life-skill groups.
- Knowledge of harm reduction, motivational interviewing and trauma-informed care.
- Ability to focus on moving client into Permanent Housing develop a Housing Plan with clients.
- Complete necessary paperwork including incident reports, maintenance requests, and contact supervisor for all necessary instances.
- Oversee Scanning ID’s for all clients at meal services.
- Making ID badges.
- Facilitate life-skill groups.
- Complies with all applicable training requirements.
- Complies with all company safety, personnel and operational policies and procedures.
- Complies with work schedule to ensure effective operations of Agency programs.
- Contributes positively as a member of a productive and cooperative team.
- Performs other duties as necessary to fulfill the Society of St. Vincent de Paul South Pinellas Inc. Mission.
- 95% Employer paid Employee only coverage (zero ded, $10 co pay plan) .
- 10k Employer paid Basic Life insurance.
- 120 hrs PTO accrued biweekly starting at day 1 of employment.
- 13 Paid Holidays to include Employee’s birthday and Date of Hire.
- We also have various retention and referral bonuses.
- 2 weeks paid training to include DEI initiatives.
- Flexible schedules in most positions.
- 3% Employer match after 6 months.
- We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care.
- Able to speak, write and understand English.
- Possess basic computer skills.
- Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
- Flexible work schedule including evenings, nights, weekends and holidays.
- Ability to set appropriate limits, work under deadlines and multi-task.
- Ability to organize, prioritize, self-motivate, and deliver results.
- Excellent communication and listening skills.
- Possess strong work ethics.
- Successfully pass Law Enforcement background screening.
- Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.
- Must have reliable transportation.
- Participate in Agency Performance Quality Improvement (PQI) program and Accreditation /Reaccreditation process.
- Mission-driven attitude supplemented with integrity and passion.
- Adherence to the highest ethical standards, personally and professionally.
- A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
- Evidence of deep alignment with the Society of St. Vincent de Paul, South Pinellas Inc. Mission and Values.
- Basic computer skills·Able to work in high population.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Negotiation - Bringing others together and trying to reconcile differences.
- Approach the job with a positive “can do” attitude.
- Completes proper incident forms.
- Review prior cases and do checkups on clients.
- This position requires a High School diploma or GED certificate.
- Security training and/or experience in security.
- Experience helping or working with homeless population.
- Ability to adapt to a fast pace and changing environment.
About St. Vincent de Paul CARES:
We are a non profit social service organization making homelessness rare-brief -and one time. We serve veterans, non veterans, families and individuals. We have locations throughout Florida. Events 09/28/2022-Hiring Event 9am-3pm-Clearwater Office -2735 Whitney Rd Clearwater, FL 09/30/2022-Hiring Event 9am-3pm-Orlando Office-5750 Hazeltine National Drive Orlando, FL
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